Front Desk/Client Service Officer at Green Field Health Management Limited

Green Field Health Management Limited, a national health maintenance organization with Headquarters at Enugu and branches across the six geopolitical zones of the country requires for immediate employment into the position below:

Job Title: Front Desk/Client Service Officer

Location: Enugu (Head Office)

Responsibilities and Attributes

• Assisting with administrative tasks
• Receives the guest and answers questions in person by telephone
• Provide client support services in accurate and timely fashion.
• Maintain high level of professionalism and competence in every client interaction.
• Build positive and productive relationships with clients.
• Make frequent client calls and visits to strengthen client relationships.
• Analyze and resolve service issues promptly.
• Inform management about complex client issues and resolutions.
• Maintain client focused working environment for team.
• Work in compliance with company policies and procedures.
• Identify and develop new business opportunities with client contacts.
• Responds to inquiries and refers when necessary to the appropriate official or department.
• Prepares outgoing mail, sorts and distributes incoming mails.
• Utilize effective problem solving and time management skills in client service operations.
• Assist in risk assessment and mitigation activities.
• Develop process improvements to enhance service efficiency and effectiveness.

Requirements
Candidate must possess the following:

• Minimum of OND/HND in any discipline.
• Must be computer literate
• Must be proficient in typing
• Must have good communication and interpersonal skills
• Previous experience in a Secretarial position is an added advantage.
  

Remuneration
Very attractive, highly competitive and negotiable.

Application Closing Date
18th May, 2018.

Method of Application
 Interested and qualified candidates should send their Applications with a detailed Resume and three verifiable references, attaching all credentials and Birth Certificates or Statutory Declaration of Age to:
Head, Administration and Human Resources Department,
Green Field Health Management Limited,
Plot 14, Market Garden Pocket Layout,
Isiadinso Close, G.R.A,
Enugu State.
Or
Email Us: careers@greenfieldhmo.org

Note: Only applicants with HMO experience should apply and will be considered. Short listed candidates will be invited for interview.