New member? Register
  
 
 

Search Jobs by State



Administrative Jobs in Nigeria

Advertising Jobs Nigeria

Accounting Jobs in Nigeria

Auditing Jobs Nigeria

Arts Jobs in Nigeria

Agriculture Jobs in Nigeria

Architecture Jobs in Nigeria

Aviation Jobs in Nigeria

Automobile Jobs in Nigeria

Banking Jobs in Nigeria

Classified Jobs Nigeria

Computer & InfoTech Jobs

Customer Service Jobs

Civil Engineering Jobs

Cook Jobs

Database Jobs in Nigeria

Driving Jobs in Nigeria

Education Jobs for Nigerians

Estate Management Jobs

Electrical/Electronics Jobs

Engineering Jobs in Nigeria

ERP & SAP Jobs in Nigeria

Facility Mgt Jobs in Nigeria

Finance Jobs in Nigeria

Front Desk Jobs in Nigeria

Geology & Drilling Jobs

Government Public Service-

Hardware Jobs in Nigeria

Hospitality Jobs in Nigeria

Hotel Jobs

HR Jobs in Nigeria

Industrial Attachment (Internship)

Insurance Jobs in Nigeria

Internet & Work aHome Jobs

Java Jobs in Nigeria

Law Enforcement Jobs

Lecturing Jobs in Nigeria

Legal Jobs in Nigeria

Linux & Unix Jobs Nigeria

Marketing & Sales Jobs

Mass Communication Jobs

Maritime & Shipping Jobs

Medical & Healthcare Jobs

Military Jobs in Nigeria

Ministry & Parastatal Jobs

Computer Networking Jobs

NGO Jobs in Nigeria

Oil & Gas Jobs in Nigeria

Oracle Jobs in Nigeria

.Net Technology Jobs Nigeria

Personal Assistant Jobs

PHP & MySQL Jobs in Nigeria

Physician & Med Practioner

Public Sector/Service Jobs

Public Relation Jobs

Programming Jobs in Nigeria

Pri/Sec Sch Teaching Jobs

Real Estate Jobs in Nigeria

Research Jobs in Nigeria

Safety & Health Jobs

Secretarial Jobs in Nigeria

Security Jobs in Nigeria

Sales Jobs

Shipping & Maritime Jobs

Student Jobs in Nigeria

Mass Communication Jobs

Software Developer Jobs

System Admin Jobs in Nigeria

Teaching Jobs in Nigeria

Telecommunication Jobs

Unskilled Jobs Nigeria

Volunteer Jobs Nigeria

Web Developer Jobs Nigeria

Web Designer Jobs in Nigeria










Get Latest Nigerian Job Alert!
Enter your email below.

Delivered by FeedBurner







  
          Popular Jobs
Oxfam Nigeria Job Recruitment (4 Positions)

Fast Growing Conglomerate Job Vacancies (7 Positions)

Terre des hommes (Tdh) Graduate Job Recruitment (3 Positions)

Norwegian Refugee Council (NRC) Job Recruitment (3 Positions)

Search for Common Ground (SFCG) Job Recruitment (7 Positions)

FCI International Limited Job Vacancies (3 Positions)

Buffer Media Limited Graduate & Exp. Job Recruitment (7 Positions)

International Committee of the Red Cross (ICRC) Job Recruitment (8 Positions)

Lekki Miami Beach Resort Job Recruitment (6 Positions)

TVC Communications Job Recruitment (3 Positions)

Ericsson Nigeria Job Recruitment

Axis Human Capital Limited Job Vacancies (3 Positions)

Peen Nigeria Limited Latest Job Recruitment (10 Positions)

Lohi Consulting Job Recruitment (5 Positions)

School Kits Limited Job Recruitment (3 Positions)

Amaiden Energy Nigeria Limited Job Recruitment (3 Positions)

Co-Creation Hub (CcHUB) Job Recruitment (9 Positions)

University of Lagos (UNILAG) Academic Staff Recruitment (54 Positions) - Part 2

Shoppersland Job Recruitment (5 Positions)

Simeons Pivot Resources Job Recruitment (3 Positions)

PricewaterhouseCooper (PwC) Job Recruitment (5 Positions)

Graduate Trainee Recruitment at Leadway Assurance Company Limited

Adexen Recruitment Agency Job Recruitment (6 Positions)

Dressmeoutlet.com Job Recruitment (4 Positions)

ICS Outsourcing Limited Job Recruitment (12 Positions)

Shell Petroleum Development Company (SPDC) Job Recruitment (6 Positions)

ZOA Nigeria Job Recruitment (4 Positions)

Rossland Screening Solutions Job Recruitment (10 Positions)

Eko Maintenance Limited Job Recruitment (4 Positions)

Hamilton Lloyd and Associates Job Recruitment (12 Positions)

Malaria Consortium Job Recruitment (4 Positions)

KPMG Nigeria Graduate & Exp. Job Recruitment (14 Positions)

Ikeja Electricity Distribution Company (IKEDC) Job Recruitment

Julius Berger Nigeria Plc Civil Engineering Internship Programme 2019

Oracle Nigeria Job Recruitment (7 Positions)

Venture Garden Nigeria (VGN) Job Recruitment (4 Positions)

Home Prep School Graduate & Exp. Job Recruitment (4 Positions)

Titsall Global School Job Recruitment (3 Positions)

British American Tobacco Nigeria (BATN) Graduate & Exp. Job Recruitment (4 Positions)

First Bank of Nigeria Limited Job Recruitment

United Bank for Africa Plc (UBA) Entry Level & Exp. Job Recruitment (5 Positions)

Get Ready for a Professional Job in 3 months - Registration Opens for Fast-track Graduates Professional Programmes

Raeanna Nigeria Limited Job Vacancies (3 Positions)

Flour Mills of Nigeria Plc Graduate Trainee Scheme 2018

Nuhu Bamalli Polytechnic Job Recruitment (4 Positions)

ENDS TODAY: Google Nigeria Summer Business Intern Recruitment 2019

FHI 360 Graduate & Exp. Job Recruitment (12 Positions)

GE Nigeria Graduate & Exp. Job Recruitment (7 Positions)

Marcforte Business Consulting Limited Job Recruitment (3 Positions)

Guardian Tactical Spectrum Security Limited Job Recruitment (3 Positions)


IT's Your Life, Get The Best Out of It!

HotNigerianJobs.com Google powered Search

Graduate Customer Service Executive at the Nigerian Stock Exchange (NSE)

Posted on Wed 18th Jul, 2018 - hotnigerianjobs.com --- (1 comments)


The Nigerian Stock Exchange, services the largest economy in Africa, and is championing the development of Africa’s financial markets. The Exchange offers listing and trading services, licensing services, market data solutions, ancillary technology services, and more. It is an open, professional and vibrant exchange, connecting Nigeria, Africa and the world.

We are recruiting to fill the position below:

Job Title: Customer Service Executive

Location
: Lagos
Division: Shared Services Division;
Department: Administration Department
Report to: Head, Administration Department;
Estimated Date Of Resumption: Monday, September 3, 2018

Job Summary
  • The Nigerian Stock Exchange services the largest economy in Africa, and is championing the development of Africa’s financial markets.
  • The Exchange offers listing and trading services, licensing services, market data solutions, ancillary technology services, and more. It is an open, professional and vibrant exchange, connecting Nigeria, Africa and the world.
  • The Customer Service Executive is responsible for providing secretarial, clerical and administrative support and handling front office function and administration duties, attending to guests, answering phones, handling company inquiries, and sorting and receiving mail.
  • Operates multi-line telephone system to answer incoming calls; directs callers to appropriate employee.
Key Responsibilities
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments
  • Greets customers, Brokers, vendors, employees from other Units and other visitors with high degree of professionalism and courtesy
  • Directing customers/visitors appropriately, anticipate customer needs and given necessary response. Ensuring effective communication, to elicit satisfaction of Customers
  • Operates multiple-call telephone switchboard console and routes calls to the appropriate person or location within the office and branches. Exercises discretion and interpretive judgment in frequent and sometimes stressful contacts with callers
  • Answering incoming calls and directing those calls to the proper parties. Calls are answered in three rings or less. ?Having Conflict resolution skill and not joining issues with customers. Patience is very essential in customer service
  • Research and identify the appropriate business units or persons for callers when it is not obvious from a provided list
  • Analyze data to determine answers to questions from customers or members of the public
  • Having good record of Incoming and Outgoing Visitors ?Identify telephone system problems and immediately alert the proper personnel
  • Security conscious at all time, Maintains safe and clean lobby area
  • Assist in mailroom operations and delivery of mail, updating address lists, and making cost effective decisions concerning packing, shipping and postage, distributes all incoming mails, including inter-office mails, and/or packages in accordance to Mail Services procedures
  • Support the Procurement Unit is all purchasing and supply functions such as drafting of Local Purchase Order (LPO) agreements and Service Level Agreements (SLA); Negotiate favourable terms, volume discounts, and long-term contracts with suppliers for the procurement of goods and services; etc
  • Support in the area of visa and passport arrangement, travel logistics, hotel reservations for staff and The Exchange’s guests and other Protocol and Logistics functions as my be assigned by the Head of the Department. ?Executive Assistant Cover for ExCo
  • Assist in providing high level administrative support to the executive and manage complex, ever-changing calendar
  • Assess the urgency and importance of situations and take appropriate action to determine the necessary level of senior management involvement
  • Support the planning, organizing and preparing for complex meetings including: communicating meeting details to stakeholders, arranging meeting venue and required equipment, compose and/or work with others stakeholders to prepare agenda, ensure relevant materials are ready for meetings and/or review, providing day-of-event support, etc
  • Provide non-confidential information about The Exchange, such as location of departments or offices, employees within the organization, or services provided as required to guest/visitors
  • Research, obtain and analyze gathered information to resolve problems
  • Responsible for risk and compliance management in areas of assigned functions
  • Perform other related duties as requested by the Head - Administration Department or Divisional Head
Qualifications and Experience
  • Minimum B.Sc degree /HND required in any field.
  • 1-2 years relevant experience.
  • Computer skills including the ability to spreadsheet and word-processing programs at a basic proficient level.
Functional Competence:
  • People Management
Behavioural Competencies:
  • Accountability
  • Adaptability
  • Attention to Detail
  • Decision Making.
Application Closing Date
2nd August, 2018.

How to Apply
Interested and qualified candidates should:
Click here to apply online

  

Comments (1)

No. 1
Posted on Fri 20th Jul, 2018 06:18:32 GMT by Edy

Please kindly assist, i am unable to apply for GRADUATE CUSTOMER SERVICE EXECUTIVE AT NIGERIAN STOCK EXCHANGE. It requires a username and there's no option for username while signing up


Post a Comment
Name: *
Email: *
Comment: *