Assistant General Manager (Customer Satisfaction) at Mario Consulting Limited

Mario Consulting Limited - Our client is a leader in Agro Allied Industry in Nigeria. Due to expansion and restructuring requires the services of qualified, competent, energetic, proactive, and self-driven candidate for the position of:

Job Title: Assistant General Manager (Customer Satisfaction)

Location: Lagos

Job Description

• Develop and implement an approved Sales and Customer Satisfaction plan annually.
• Supervise and manage field force activities to ensure achievement of set objectives
• To take direct responsibility for key accounts to ensure that long term customer relationship is maintained so as to achieve the goals of the company.
• To ensure discipline and compliance to sales rules, ethics, standard operation in the sales department
• To constantly update management on market and competitive updates
• To achieve cost objectives and take steps in reducing sales cost
• Organize activities relating to sales promotion
• Render weekly, monthly, quarterly, and annual sales and customer satisfaction performance report to the AGM Sales and Marketing.
• To ensure regular weekly and monthly field reports on sales, customer and competition are sent in by all members on the field.
• To develop a national/global territorial plan to ensure appropriate structure, optimal manning and effective coverage by supervising salesmen’s tours, allocate sales territories, fix sales quotas of each salesmen and check compliance from time to time.
• Responsible for the marketing of company products and services to the right market.
• Analyze potential strategic partner relationships for product lines within the three branches.
• Proactively establish and maintain effective working team relationship with all support departments.
• Display understanding of customer and market dynamics and requirements
• Any other duty that may be assigned by the AGM-Sales & Marketing

Qualifications

• Reporting to Group Managing Director, the candidate must have a good B.Sc. or HND in Business Administration, Marketing, Agricultural Economics or related discipline from a recognized Institution with a recognized professional qualification or MBA.
• The ideal candidate must be self-driven, forward looking and possess ability to work under pressure. In addition candidate must possess excellent interpersonal and good communication skills.
• The position is in Senior Management level therefore remunerations attached are generous and in line with industry standard.

Application Closing Date
13th August, 2018.

How to Apply
Interested and qualified candidates should forward their comprehensive CV’s, contact address (not P.O. Box) with functional e-mail address and other relevant details to "Head Corporate Resourcing" via: admin@marioconsulting.net