Team Lead, Strategic Accounts at ipNX Nigeria Limited - Kano, Rivers, Oyo, Lagos & Abuja

ipNX is an integrated info-communications company focused on providing every person, every home and every business in Nigeria with world-class information, communication and entertainment services.

We are recruiting to fill the vacant position below:

Job Title: Team Lead, Strategic Accounts

Job ID: 32
Locations: Kano, Rivers, Oyo, Lagos & Abuja  
Department: Network Services Divison
Function: Business Development
Reporting to: Head, Corporate Sales
Travel Frequency: Rarely

Purpose of the Job

• The Team Lead, Strategic Account is responsible for managing account managers responsible for the different strategic accounts.
• The team lead protects revenue, secures new revenue within ipNX’s existing clients’ portfolio of as well as seeking / hunting out new clients & businesses within the assigned Strategic account sub-portfolio.
• The role ensures an excellent client experience / service delivery satisfaction at all times and works in collaboration with the account teams to ensure smooth transition of accounts into the business.
• The team lead, is responsible for all strategic accounts and must be the most trusted source of information for all strategic account.

Expected Key Results

• Achieve set revenue growth.
• Deliver an excellent client experience at all times, ensuring client needs are met or exceeded.
• Work closely with business development team, sharing knowledge, discussing ideas and helping the team to achieve targets.
• Ensures compliance with ipNX values, policies and standards, and ensures compliance will all local statutory requirements.

Educational Qualifications & Functional Skills

• B.Sc Engineering / Computer Science / Marketing / Sales / related disciplines
• Understanding communications Network, Experience in a b2b, B2C sales environment; consistent track record of success in achieving product effectiveness and customer experience targets. Demonstrates a high level of organization and quality with Multitasks efficiency & priority setting.
• Good Microsoft office suite competence, CRM competence, including Visio
• Exemplary communication skills - both face to face and over the telephone. Ability to communicate effectively at all levels of an organization.

Work Experience:

• At least 5 years’ experience within the telecoms space; knowledge of the market, competitor behavior and strategy, including related product dynamics and product management
• Must demonstrate interpersonal capabilities

Other Requirements:

• Customer Focused
• Understanding of Strategic Accounts
• Action oriented
• Result Driven
• Cultivate Innovation

Ability to optimize work processes:

• Resilience
• Self-Development
• Ensures Accountability
• Develops Talent
• Drives Engagement
• Drives Vision & Purpose
• Excellent Decision Quality.

Application Closing Date
31st October, 2018.

Method of Application
Interested and qualified candidates should:
Click here to apply online