Complaint and Feedback GED & Protection Agent at Care International

Care International is a global leader within a worldwide movement dedicated to saving lives and ending poverty. We work in over 94 countries around the world to provide over 1000 poverty-fighting development and humanitarian aid projects.

We are recruiting to fill the position below:

Job Title: Complaint and Feedback GED & Protection Agent

Location: Yunusari, Yobe
Position Type: Regular
Duration: 4 months (extendable)

Key Responsibilities

• Ensure complaints are recorded carefully during CARE activities and submitted on time.
• Provide training to community volunteers on best practices during program implementation.
• Provide support to maintain high quality program inputs and outputs in the Protection / GBV in program implementation
• Provide support to new program development, including assistance in conducting assessments, etc.
• Assist program Officer to ensure that all programs are gender-sensitive
• Collect data and figures from field team and compile and submit monthly quarterly and annual reports of ongoing projects.
• Supervise GBV and protection related field activities (Current & future) under the directions of Gender & Protection Manager.
• Assign tasks & duties to Protection / GBV field staff regarding monthly work plans.
• Manage and assist in implementation of work plans for GBV and protection related activities in coordination with the Gender and protection Officer.
• Ensure proper documentation of Protection / GBV activities.
• Prepare reports on GBV/Protection activities.
• Attend any meeting / training / workshop / conference as suggested by the Supervisor/manager.
• Contribute practically and by bringing new ideas for improvement of service delivery at field.

Minimum Requirements

• Degree/Diploma in Social Sciences or Humanities
• Proven interest & commitment to humanitarian and development principles and a demonstrable understanding of conflict/post conflict development contexts.

Essential Skills Needed:

• Experience in data collection, collation, analysis, and report writing
• Ability to plan and organize work and write clear and concise reports and communicate effectively (both in writing and verbally)
• Commitment to CARE’s Core Values of Transformation, Integrity, Diversity, Excellence and Equality
• Proven ability to prioritize tasks and meet deadlines
• Stable, moral, reliable and robust character and a good team-player
• Excellent communication skills
• Proven commitment to accountability practices
• Excellent Microsoft Office & statistical soft wares skills

Preferred:

• Good knowledge of the intervention area/s and local context
• Previous humanitarian programming experience
• Knowledge of the local language (Hausa, Kanuri)

Conditions

• By submitting your Application for this position you agreed to CARE’s ZERO Tolerance to:
  • Fraud
  • Sexual Harassment, Exploitation, Abuse and Child Abuse

Application Closing Date
7th September, 2018.

Method of Application
Interested and qualified candidates should send their Applications and detailed CV's as a single document to: ngahr@care.org

Note

• Indicate clearly in the subject line of the email the position you are applying for and the location (in Caps)
• Save your Application and CV with your name before attaching it
• CARE strongly encourage women to apply
• Only shortlisted applicants will be contacted.
• CARE is an Equal Opportunity Employer. CARE considers all applicants on the basis of merit without prejudice to race, sexual orientation, religion, disability, age, color, national origin, marital status, or veteran status.