Customer Service Interns at CornerStone Staffing (100 Openings)

Posted on Mon 17th Sep, 2018 - hotnigerianjobs.com --- (0 comments)

CornerStone Staffing - Our client, a big player in the FMCG Industry, is currently recruiting suitably qualified candidates to fill the position below:

Job Title: Customer Service Intern

Location: Lagos
Slot: 100 Openings

Job Description:

Our client, is looking to recruit a Customer Service Interns
This is a 6-month paid learning experience with the team of passionate, fun and energetic people who save the day for 150 million customers one call at a time.

Responsibilities

Deliver prompt and professional solutions for customer inquires via phone, email, on-line chat and one-one communication etc.
Must effectively manage different communication channels:resolve customer complaints via all available phone, email.
Direct or route customer calls to appropriate personnel for assistance.
Work with customer service manager to ensure proper customer service is being delivered.
Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Handle dissatisfied customers in a polite and professional fashion.
Track and follow-up all customer requests in a timely manner.
Compile reports on overall customer satisfaction.
Identify and assess customers’ needs to achieve satisfaction.
Track and follow-up all customer requests in a timely manner.
Compile reports on overall customer satisfaction.
Identify and assess customers’ needs to achieve satisfaction.

Qualification, Knowledge, Skills, and Experience

Minimum of a B.Sc /HND required in any field
3 years relevant experience
Computer skills including the ability to spreadsheet and word-processing programs at a basic proficient level
Effective communication and interpersonal skills (both written and verbal)
Self-motivated and able to work independently and in team environments
Proficient skills with Microsoft Office software including Word, Excel, PowerPoint and Outlook
Ability to multi-task and manage several projects simultaneously
Exceptional customer service and follow up skills.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Sorry, this listing is no longer open.

Share this job:

Independent National Electoral Commission (INEC) Massive Ad-hoc Staff Recruitment for 2026 F.C.T Area Council Elections

Federal Government of Nigeria Nationwide Engineering Mentorship Programme (Graduate Engineers & Skilled Artisans) - 11 Positions

Federal University of Environment and Technology, Koroma / Sakpenwa Massive Graduate and Exp. Academic and Non-academic Job Recruitment (260 Positions)

Ahmadu Bello University (ABU) Massive Graduate and Exp. Academic and Non-academic Job Recruitment (286 Positions)

University of Maiduguri Teaching Hospital (UMTH) Job Recruitment (34 Positions)

Erisco Foods Limited Job Recruitment (9 Positions)

Federal University of Technology and Environmental Sciences, Iyin-Ekiti (FUTESIYIN) Massive Academic and Non-academic Job Recruitment (248 Positions)

Southwestern University Nigeria Massive Academic and Non-Academic Job Recruitment (88 Positions)

Federal University Oye-Ekiti (FUOYE) Massive Graduate and Exp. Academic and Non-Academic Job Recruitment (384 Positions)

Federal University of Health Sciences, Otukpo (FUHSO) Massive Academic and Non-academic Job Recruitment (384 Positions)

Nigerian Air Force (NAF) Basic Military Training Course 46 / 2025 (Airmen and Airwomen) - 38 Positions

Access Bank Plc Entry Level Training Program 2025

Nigerian Navy Basic Training School (NNBTS) Batch 38 Job Recruitment (45 Positions)

Shell Petroleum Development Company (SPDC) Job Recruitment

FSDH Merchant Bank Limited Management Associate (MA) Program 2025

Comments (0)

Post a Comment

Name: *
Email: *
Comment: *