Graduate Client Service Representative at Grand Financial Services Limited

Grand Financial Services Limited is a consulting company that brings together a number of experts in various fields of business. It was established with the aim of providing support to companies, government and non-governmental organizations in the form of business consulting and innovation support.

We are recruiting to fill the position below:

Job Title: Client Service Representative

Location: Lagos

Job Description/Responsibilities

• We are looking for action-oriented, flexible problem solvers to assist our potential and exciting clients with their queries.
• Associates interact directly with clients over phone,email and courtesy visit when necessary.
• We are looking for team members who can manage multiple tasks at a time and work with all departments to ensure that we grow as a company and continuously improve our services for our clients.

Other key Responsibilities includes:

• Represent the brand of service in a professional and friendly manner
• Empathise with and prioritise client needs, escalating issues to internal teams as appropriate

Basic Requirements

• Bachelor's degree or higher,
• Minimum of a year relevant experience in a customer service role,
• Excellent oral and written communication skills,
• Understanding of financial services,
• Typing speed of 20wpm or above.

Application Closing Date
30th October, 2018.

Method of Application
Interested and qualified candidates should send their CV's to: hrteam@grandfinancials.com.ng