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Market Development Executive at Interswitch Group

Posted on Mon 08th Oct, 2018 - hotnigerianjobs.com --- (0 comments)


Interswitch is an Africa-focused integrated digital payments and commerce company that facilitates the electronic circulation of money as well as the exchange of value between individuals and organisations on a timely and consistent basis.

We are recruiting to fill the position below:

Job Title: Market Development Executive

Location:
Lagos

Job Purpose
  • To provide support for the growth of the Retail Banking business in Interswitch by building new products in the space to deepen the Financial market in country of coverage.
  • Responsible for the market expansion and product development initiation for all opportunities covering products in portfolio.
  • Responsible for improvement/transformational plans of product in portfolio
  • Working closely with Product management, marketing, project, support and sales teams to ensure product revenue and customer satisfaction goals are met.
Business Development:
  • Analyze the current and past budgets, expenses, sales, revenues and product deficiencies to provide recommendations for business growth and problem resolution.
  • Research the market for identifying new business opportunities.
  • Explain prospective clients about the advantages of the products or services offered and follow up with them to close the business deals.
  • Respond to the client queries regarding the products in a timely fashion.
  • Maintain a knowledge repository of clients, referrals, RFPs, prospects and presentations.
  • Develop strong customer relationships to generate high volume of prospective clients.
  • Manage customer calls and appointments effectively for new opportunities.
  • Participate in industry forums, client discussions, and conferences as a representative of the organization.
  • Develop in-depth knowledge about business development practices, marketing activities, prospective clients and industry trends.
  • Communicating customer requirements to colleagues internally and work with them to ensure that products are delivered according to customer requirements and in line with agreed terms
Account Management:
  • Handling all customer or partner enquiries in the country of coverage.
  • Providing customer-focused sales and account management activities for designated customers and products
  • Building relationships that are of value with the customers.
  • Receiving feedback from customers for improvement of products and services in their country of coverage.
  • Post-sales engagement: visiting customers to discuss on how to improve services.
Market Research and Competitor Analysis:
  • Performs market research and analysis to monitor the local environment for the emergence of new market segments.
  • Providing feedback from customers and market feedback to meet market demands and generate product development ideas.
  • Keeping abreast of trends and developments in the Financial markets, products practices and operations.
  • Learning what the competition is doing in terms of customer pricing, experience in the local market, their alliances, credibility etc.
Key Decisions to escalate to supervisor:
  • Exceeding outlined sales margin
  • Giving solution out for free
  • Transaction fee reduction for customer
  • Acceptance of proposition to be accepted in MOU/agreements/NDA
  • Project timeline delays/rollout issues/development issues
  • Changing project priority
Operational/ Admin Responsibilities:
  • Preparing and submitting periodic reports on sales activities and initiatives:- Customer engagement reports, Sales reports (lead generation, actual vs. targets etc, Customer profitability and product revenue reports.  
  • Using sales platforms to evaluate leads and track sales /revenue growth.
Application Closing Date
Not Specified.

How to Apply

Interested and qualified candidates should:
Click here to apply online

  

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