Customer Care Agent at Rovedana Limited

Rovedana Limited - Our client is Nigeria’s newest and most innovative Sports Betting Company. They are a company that is licensed by the Lagos State Lotteries Board. Their mission is to provide players with the most exciting games and gaming odds combinations, with unrivalled user convenience.

We are currently recruiting qualified candidates for the position below:

Job Title: Customer Care Agent

Location: Lagos

Job Details

• As an agent, you are the face of the business. You will be the first point of contact to customers with inquiries and placing bets on their behalf over the phone and online.
• You are expected to provide excellent customer service via telephone, email and web chat.

Requirement/Qualification

• A B.Sc. or HND in any field from a recognised institution.
• 1 - 3 years’ work experience in a reputable organisation/contact centre or a sports betting company will be an added advantage
• Good numerical Skills.
• Applicant must be ICT proficient and be able to use a CRM software Passionate about sports
• Exceptional phone manners and communication skills.
• The ability to work well under pressure.
• High attention to detail.
• Strong numerical skills.
• A team player
• Must be prepared to work during weekends.

Application Closing Date
Friday; 28th December, 2018.

Method of Application
Interested and qualified candidates should send a copy of their CV to: resume@rovedana.com The subject of the mail should be “Customer Care – Sports Betting”