Operations Manager at ETAD Consult

Posted on Mon 05th Nov, 2018 - hotnigerianjobs.com --- (0 comments)

ETAD Consult - Our client, a key player in the Transportation and Logistic sector is recruiting suitably qualified candidates to fill the position below:

Job Title: Operations Manager

Location: Lagos

Job Description

Fully accountable for all daily operations with the primary focus on exceeding expectations for service quality
Ensured day to day operations and targets are being achieved
Clearly defined commercial risks and consideration of pricing strategy
Manage contracts and projects as well as developing key initiatives to support growth
Negotiate contracts for all clients and suppliers
Estimation for the new tenders. Following the sales team
Manage inventory of supplies, materials, pesticides and equipments
Manage purchase requirements
Brand development, marketing strategic planning
Conduct assessments and propose improvements to methods, systems and procedures in areas such as operations, records management and communications;
Implement Key Performance indicators against all service provided to clients
Developed and implement Operational Procedure Manuals
Develop, set and maintain productivity and quality standards
Conduct Monthly Performance meetings with Staffs
Supervision of daily scheduling of staff members according to clients appointments, as well as drivers routing for pick-ups and drops.
Maintaining cleanliness and personal hygiene of all workers
Mentoring the teams to ensure the achievement of KPIs
Developed and implemented schedules
Ensure Customer excellence and delivery of quality service
Manage Customer and Vendor relations
Attend clients meetings and resolve complaints.
Periodical site visits to ensure quality are as per company standards.
Establish and maintain relations with clients, suppliers

Qualifications

Minimum of 4years working experience in job role and firm.
B.Sc. / HND qualification.

Application Closing Date
7th December, 2018.

How to Apply
Interested and qualified candidates should send their CV to: employment@etadconsult.com.ng using the position as the subject of the e-mail.

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