Transaction Officer, Contact Centre at Workforce Group

Posted on Fri 16th Nov, 2018 - hotnigerianjobs.com --- (0 comments)

Workforce Group - Our client, a reputable Organization in Lagos State is currently recruiting suitably qualified candidates to fill the position below:

Job Title: Transaction Officer, Contact Centre

Location: Lagos
Industry: Financial

Job Description

We are currently recruiting the above position for a reputable Organization
H/She will be the liaising between the organization and its current and potential customers
H/She will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Responsibilities

Managing large amounts of inbound and outbound calls in a timely manner.
Identifying customers’ needs clarify information; research every issue and providing solutions.
Meet personal/team qualitative and quantitative targets.
Seize opportunities to up-sell products when they arise.

Requirements

B.Sc in any discipline
Must not be more than 27 years old
Should be fluent in Igbo and Yoruba or Igbo and Hausa i.e. ability to speak 2 languages
Excellent spoken English with impressive interpersonal skills
Good communication, smart and very analytical
Preferably female (Igbo)
Must be resident in Lagos
Should have at least 5 credit including mathematics and English in O’level certificate.
Preferably applicants residence on the Island.

Remuneration

Attractive Basic pay and other benefits.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note: Only candidates who meet the requirements stated above will be invited.

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