IP Telephony Engineer at ipNX Nigeria Limited

ipNX is an integrated info-communications company focused on providing every person, every home and every business in Nigeria with world-class information, communication and entertainment services.

We are recruiting to fill the position below:

Job Title: IP Telephony Engineer

Job ID: 54
Location: Lagos
Department: Group Infrastructure Unit
Reporting to: Head, Engineering
Travel Frequency: Occasional

Purpose of the Job

• Provide Pre-sale support, Implementation and technical support for all IP Telephony services.

Expected Key Results

• Exceed MTTR for all voice related issues.
• Deliver all voice projects within agreed timeline with the customers.
• Proffer voice solutions within timeline agreed with the customer during presales engagement.
• Deliver all voice projects within agreed timeline with the customers.
• Exceed MTTR for all voice related issues.

Educational Qualifications & Functional Skills

• B.Sc/B.Eng Computer Science/Computer Engineering/Electrical-Electronics Engineering.
• CCNP/CCIE (Voice)
• 4 Years work experience in similar roles.
• Advanced Level Knowledge on Telecommunications, IP designs and implementation skills, & in-depth knowledge of IP Network.
• Ability to find solution to complex network problems through creative thinking, analytical reasoning and past experiences along with available resources and information.
• Resourceful team player who excels at building trusting relationships with customers and colleagues.
• Innovative problem-solver who can generate workable solutions and resolve complaints.
• Excellent business communication skills both verbal and written.

Work Experience:

• Hands-on experience with Unix/Linux shell scripting.
• Working knowledge of different Linux OS, CentOS, RedHat, Ubuntu.
• Design, Implementation & Support of VoIP networks.
• In-depth understanding of SIP based VoIP network architecture.
• In-depth understanding of voice codecs & SIP-E1, SIP-Analogue architectures.
• Familiar with several VoIP deployments e.g. CUCM, CME, Trixbox, Asterisk.
• Working knowledge of IP-PBX, Analogue PABX configurations and troubleshooting.
• Proficient in the use of network analytical tools e.g. Wireshark, Colasoft Capsa etc.
• Implementing and troubleshooting various LAN Networks.
• Familiar with Wi-Fi 802.11 a/b/g/n/e configurations and complete set-up.
• Implementing and troubleshooting various WAN Networks running various routing protocols like BGP, OSPF, EIGRP, and MPLS VPNs.
• Implementing and troubleshooting Mobile IP networks.
• In-depth knowledge of Windows/Linux Servers Operating System.
• Support systems for network management including a working knowledge of SNMP, Voice technologies and services including VoIP, PBX, PRI, ISDN, ACD, call recording, voicemail, conferencing, and CDRs
• Substantive experience interfacing with network carriers and ISPs in LAN/WAN solution.

Other Requirements:

• Customer Focus
• Tech savvy
• Team Work
• Action orientation
• Drive results
• Cultivate Innovation
• Ability to optimize work processes
• Resilience
• Self-Development
• Nimble Learning.

Application Closing Date
31st December, 2018.

How to Apply
Interested and qualified candidates should:
Click here to apply online