Customer Care Officer at Next Gear Group

Next Gear Group is a Nigerian leading real estate company having its headquarters in Abuja, Nigeria. The company comprises of five subsidiaries which are; Next Gear Resources, Next Gear Homes, Next Gear Facility Managers, Next Gear Project Support and Watch My Property Concepts. Our mission as a company is to provide affordable housing using the strictest quality of building materials, while providing essential services to manage and maintain various types of buildings both for corporate and individual clients.

We are currently recruiting suitably qualified candidates to fill the position below:

Job Title: Customer Care Officer

Location: Abuja

Job Duties and Responsibilities

• Drive direct sales to the company via marketing of company lands and properties, also promoting the companies goals and objectives.
• Attend to office needs, walk in clients, customer complaints, client request, phone calls, emails and request from other communications channels.
• Provide buyers with details of properties / lands that fit their requirements in terms of price, size and location.
• Prepare proposals, letters, brochures, advertisement as it relates to the office and all departments.
• Ensure customer retention and satisfaction.
• Provide cooperate sales and marketing to organizations, firms, churches, government agencies and other related bodies as directed by the management.
• Contact prospective clients on new offers that directly match their interest.
• Involve fully in the visiting of sites and also taking of customers to sites.
• Ensure proper documentation of sales and marketing reports.
• Ensure effective and efficient intra and interpersonal communication with customers.
• Ensure that monthly sales targets are met on or before the end of each month.
• Carry out all other office duties as directed by the management.

Requirements

• Interested candidate must have a minimum of two years' experience in a related position.
• Must be goal oriented and self-motivated.
• Must be proactive and diligent in service.
• Must have a Degree in any field.
• Must be stylish in dressing.
• Must possess a deep understand of business in Abuja and be resident in Abuja.
• Must be experienced in the real estate sector.
• Must be ready to work under pressure, drive sales and meet weekly/monthly sales target.
• Must have a strong leadership culture and deep sense of creativity.
• Must be a team player and well as a team leader.
• Must be professional in dressing, have a good content development skill and ability to take proactive steps.

Application Closing Date
30th December, 2018.

How to Apply
Interested and qualified candidates should send their Applications and CV to: careers@nextgearng.com Entries must be sent with Subject “Application for Customer Care Officer November 2018”