Senior Operations (Performance) Analyst at the Concept Group

The Concept Group is a holding company for companies established in 1992. Subsidiaries under the Group include: Rosabon Financial Services - Nigeria’s Leading Equipment Leasing and Financial Intermediary Company, Concept Nova - Bespoke Enterprise Software Development Company, Percy Aitkins - Bureau De Change.

We are recruiting to fill the position below:

Job Title: Senior Operations (Performance) Analyst

Location: Lagos

Summary

• The Senior Operations Performance Analyst is a member of the Operations Performance team. The team is responsible for evaluating organizational system performance and outcomes.
• They provide advice and work towards making the organization more profitable through reduced costs and increased overall effectiveness and efficiency of the organization’s processes.
• They analyze performance including comparing intended outcomes with actual outcomes, evaluating quality controls to see how effective they are and identifying errors in a system.

Responsibilities

• Monitoring of performance of all business operations for the organization.
• Developing and improving business processes/workflows aimed at optimizing transactions for the organization.
• Exploring and creating new partnerships to aid in the optimizing of our processes.
• Administer support for all market expansion strategies in the organization.
• Initiating Operations Process Improvement Drives.
• Developing, implementing and updating Standard Operating Procedures.
• Reporting on all operational status /achievements.

Requirements

• Relevant University degree.
• Strong analytical skills.
• A high level of attention to details; Project Management skills.
• Policy and process development/fine-tuning proficiency.
• Minimum of five (5) years quality experience in similar role.
• Excellent Communicator; Excellent written, reporting and presentation skills.
• Strategy development, problem solving & investigative skills.
• Self-starter with the drive for continuous improvement and achievement.
• Proficiency with Microsoft office suite.

Application Closing Date
16th December, 2018.

How to Apply
Interested and qualified candidates should send their CV to: careers@conceptgroup-ng.com