Store General Manager at Pivotage Consulting

Pivotage Consulting - Our client, a Food and Beverage organization that deals with fresh seafood and meat located at Lekki is currently seeking to grow its team by hiring the services of:

Job Title: Store General Manager

Ref No: LACH/1120/SGE
Location: Lagos State, Nigeria.
Type: Full Time
Career: Mid/Level Expert
Reports to: Managing Director.

Job Responsibilities

• To ensure staff on duty adhere to the company’s uniform policy at all times when on duty
• To ensure that food and drinks are served and presented in accordance with company standards
• To monitor and control stock usage and reorder supplies
• To maintain product knowledge and be familiar with current promotions and any new products
• To ensure staff adhere to the company’s stock control procedures
• To monitor and ensure till operations (cash drawers) are accurate
• To be vigilant and maintain high level of security
• To ensure no pilferage of company property or stock
• To provide excellent customer service at all times with the key aim of retaining customers and attracting new customers
• To coordinate the roster and ensure high level of attendance and timekeeping is maintained, implement disciplinary measures
• To coordinate daily/ weekly floor staff meetings
• To ensure the store adheres to all food hygiene, health and safety standards
• To ensure all daily and monthly reports are submitted within timelines
• To train floor staff in line with job responsibilities and company standards
• To solicit feedback from customers on the service food and drinks provided
• Refer all Customer complaints and concerns to management
• Assist in setting up for special events and festive seasons such as Xmas, Val’s day, Black Friday etc.

Job Requirements

• Bachelor's degree in a relevant discipline.
• Minimum of 3 years’ cognate experience in Management.
• Strong understanding of customer and market dynamics and requirements.
• Must have the ability to take initiatives and accept challenges.
• Must have the ability to be upright in areas of personal character, commitment, organizational and communication.
• Must have the ability to demonstrate, interact and cooperate with all company employees.
• Must have the ability to maintain accurate records of all management activities and continuously adhere to all company policies, procedures and business ethics codes.

Application Closing Date
28th November, 2018.

Method of Application
Interested and qualified candidates should send their CV (Please ensure CVs are in MS Word format only) only to: recruitment@pivotageconsulting.com Using the role (Store General Manager) as the subject of your application