Team Lead, Technical Services at Discovery Cycle Professionals

Discovery Cycle Professionals (A Division of Discovery Cycle Limited) is a global network of experienced academics and consultants assembled to provide world-class knowledge-based services globally. DCP has diverse experience across different professional fields and offers a wide-range of multi-disciplinary professional services. DCP has its headquarters in Abuja, Nigeria. Over the years, DCP has developed a wide range of multi-disciplinary professional services covering both the private and public sectors of the economy through the "DCP Ecosystem".

We are recruiting to fill the position below:

Job title: Team Lead - Technical Services

Location: Abuja

Main Function

• To head the technical team and ensure machine and equipment repairs are facilitated and implemented within SLA and to client satisfaction. Also to develop and strategically manage client relationships

Role Responsibilities
Role and Task Complexities:

• Develop the technical services function's strategies, business plans and budgets in accordance with overall strategies and directions in consonance with the marketing manager
• Develop standardized policies, processes, approaches and tools for the technical services function to maintain efficient operational practices and enhance control quality standards
• Direct the implementation of repairs and maintenance
• Direct and manage the provision of engineering and technical support to all functions throughout the life cycle of each project (i.e. Assessment, repairs, general and continued maintenance.
• Provide effective management of projects including planning, management, cost, time and quality delivery.
• Establish and maintain strong professional relationships with engineering consultants, supplier and vendors, and government entities etc. to support the business development strategy and plans.
• Conduct annual performance appraisal to review employees’ work performance.
• Ensures that services are delivered in a method and format that is best suited to clients’ needs
• Any other tasks assigned by the supervisor

Technical Skills Requirements

• First degree in Mechanical Engineering or a related field
• 2-3 years relevant and related work experience
• Practical knowledge of machine and equipment repair
• Knowledge and Competences
• Solid knowledge of machine repair procedures
• Excellent planning and organizational skills.
• Strong communication and presentation skills
• Sound knowledge of project management principles
• An ability to manage and enhance  business relationships

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: [email protected]