Store Manager at Ascentech Services Limited

Ascentech Services Limited is a full-fledged Human Resource Solution Provider incorporated in 2013 with its Head Office in Lagos, Nigeria. We are committed to forging long-term partnerships with our clients by creating and delivering robust and flexible services that address the changing needs of their business.

We are recruiting to fill the position below:

Job Title: Store Manager

Location: Lagos

Key Responsibilities
Target Achievement:

• Responsible for achievement of set Sales target for the store
• Responsible for Social media marketing, by virtue of the activities increase followers and sales in targeted regions
• Responsible for achievement of all store KPI targets

Customer Service:

• Ensure all staff follow Meet, Greet and Direct
• Ensure staff and managers proactively resolve customers Enquires/complaints / prompt shipping of customer orders and collection
• Mystery Shopping Audit
• Customer feedback mechanism.
• Sending frequent emails / gifts to the customers on various occasions

Stock Management & SOP:

• Commercial Audit report based on seasons/ process
• Ensure all measures are taken to control shrinkage
• Ensure that all stock consolidation is executed as per timelines

Marketing & Promotions:

• Ensure all marketing & promotional activities are executed as per timelines and monitored to achieve the Promotion Objective as per the season
• Use of all social media platforms to increase the followers, regular and creative postings on the social media platforms.
• Ensure that the Visual Merchandising and plan-o-gram guidelines are followed as per the SOP
• Creation of the customer data base

Staff Management:

• Ensure timely execution of staff engagement & training calendar
• Ensure staff retention and engagement is high through motivation, coaching and guiding

Administration:

• Ensure daily and weekly review with team is done and required actions are highlighted
• Share DSR report on daily basis, collections, bank remittance
• Ensure all store facilities are in line with norms

Application Closing Date
10th January, 2019.

How to Apply
Interested and qualified candidates should send their Applications to: henrietta@ascentech.com.ng

Note: Experience in Fashion Apparels is MUST.