Graduate Female Front Desk Officer at Syl-Alpha Medical Services

Posted on Tue 05th Feb, 2019 - hotnigerianjobs.com --- (0 comments)

Syl-Alpha Medical Services is currently seeking applications from suitably qualified candidate to fill the vacant position below:

Job Title: Female Front Desk Officer

Location: Makurdi, Benue

Job Description

As a Front Desk Officer in our facility, you will be responsible for providing an enjoyable customer experience and supporting smooth operations by competently performing various customer service, secretarial & administrative duties such as:
Welcoming customers & patients promptly, warmly and professionally as they come into the Facility or Branch.
Quickly and efficiently addressing patient queries by relating needed information (wait times, payment processes, test information, pre-investigation instructions etc.) in a pleasant & professional manner.
Keeping patient appointments on schedule.
Tracking and obtaining customers/patients’ results.
Providing information to potential and returning clients about current products and services of the Company.

Minimum Qualifications and Experience

A graduate with a good first degree.
At least a year's experience in a similar role; preferably in a standard medical facility (hospital, clinic or Diagnostic Centre).
Good communication skills – able to quickly understand patients’ needs and provide them with the help and/or information they need calmly and promptly.
Patient and sympathetic: Able to tolerate and manage stress and other people’s emotions in a professional manner.
Computer literate: Able to use Outlook, Microsoft Word & Excel and other administrative software effectively
Experience using information management software is a plus

Application Closing Date
8th February, 2019.

How to Apply
Interested and qualified candidates should send their Application Letter together with a passport photgraph to: sylalphamedicalservices@gmail.com

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