Head, Courier Operation at a Leading Integrated Transport and Logistics Company

Posted on Thu 14th Feb, 2019 - hotnigerianjobs.com --- (0 comments)

A leading Integrated Transport and Logistics company in Nigeria and West Africa requires the services of suitably qualified candidate to fill the vacant position below:

Job Title: Head, Courier Operation

Location: Nigeria
Reporting Line: Head, Cargo Division

Job Purpose

Manage, plan, direct and control of all operations resource to ensure timely and efficient management of all cargo and parcels collected by the company and ensure deliveries within the specified times
The required role is within an existing line haul delivery system migrating to a growing e-commerce last mile delivery service environment.

Job Description

Supervise dispatchers, Hub operations team and Coordinators, to ensure that every shipment is picked and delivered within SLA.

Accountabilities

Responsible for overall operational management and performance for all delivery operations
Enforce full compliance with Cargo Operations software
Coordinate activities of courier operations to ensure optimal result
Identify logistical problems proffer innovative solutions
Plan and schedule the delivery of goods and cargo within TAT time
Interact routinely with sales team, Cargo Hub and Warehouse supervisor on all operations issues
Monthly review of courier route data to ensure that collections and deliveries are completed according to specified delivery time frame.
Analyze data via courier software to enforce total compliance with delivery process
Proactively identify operational challenges and suggest solutions to head operations
Coordinate with Fleet Operations/Cargo Hub prompt and smooth delivery of all e-commerce shipments
Serve as the secondary logistics contact for the e-commerce regarding all carrier related business needs (e.g Service issues, reporting, data analysis etc.

Minimum Requirements

A good first Degree from a reputable University
Must have good knowledge of Courier Software
At least 6 years cognate experience in Courier operations
Excellent communication skills

Skills:

Ability to coordinate the departmental staff and drive them to greater efficiency
Excellent communication and analytical skills
Must be very creative and innovative
Possess high sense of urgency.

Application Closing Date
28th February, 2019.

How to Apply
Interested and qualified candidates should send their Application with comprehensive Resume to: [email protected]

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