Debt Recovery Officer at Ascentech Services Limited

Posted on Mon 25th Feb, 2019 - hotnigerianjobs.com --- (0 comments)

Ascentech Services Limited - Our client in the Internet related services space, is looking for resourceful and qualified candidate to fill the position below:

Job Title: Debt Recovery Officer

Location: Lagos

Job Descriptions

Provide optimum customer relationship as required to maintain and enhance existing business, resulting in repeat business, and preventing customer churning.
Escalation of all clients’ payment issues to assigned Sales Representatives for follow up in a timely manner
Follow up on all clients WHT remittance, collection of Credit Notes for remitted WHT from clients and internet subscription on a monthly basis.
Improve the overall customer relationship, delivering reliable administrative support and customer service
Effective recovery of debt from clients through cold calling.

Qualifications/Requirements

B.Sc/HND in any related field or equivalent.
3+ years' Client Relationship experience in telecommunications or ISP Sector.
Stays calm under stress and proactive in problem solving.
Tactful, courteous, and possess the ability to build profitable relationship with Clients.
Active listener, articulate speaker, and adaptable to client peculiarity
Good telephone etiquette and excellent customer service skills
Experience in debt recovery precisely from the telecommunication or ISP sector Compulsory.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: cv@ascentech.com.ng

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