Return to Homepage

Featured Jobs
Today Jobs
Yesterday Jobs
Last Week Jobs
Jobs By Field
Jobs By Role
Jobs By Industry
Jobs By Discipline
Jobs By State
Jobs By Region
All Jobs
Close

POST JOBS FREE

Jobs in Lagos State

Jobs in Abuja FCT

Jobs in Rivers State

Jobs in Oyo State

Jobs in Enugu State

Jobs in Edo State

Jobs in Kaduna State

Click here to see more states

FSLC Jobs in Nigeria

SSCE/GCE/NECO Jobs

OND/NCE Jobs in Nigeria

HND Jobs in Nigeria

BSc/BA/BEng Jobs

LL.B/BL Jobs in Nigeria

B.Pharm Jobs in Nigeria

MBBS/MBBCh Jobs

MSc/MA Jobs in Nigeria

PhD Jobs in Nigeria

Sub Category

Trainee / Graduate Jobs

Administrative Jobs in Nigeria

Advertising Jobs Nigeria

Accounting Jobs in Nigeria

Auditing Jobs Nigeria

Arts Jobs in Nigeria

Android / IOS Developer Jobs

Agriculture Jobs in Nigeria

Architecture Jobs in Nigeria

Aviation Jobs in Nigeria

Automobile Jobs in Nigeria

Banking Jobs in Nigeria

Computer & InfoTech Jobs

Computer / IT Support Jobs

Customer Service Jobs

Civil Engineering Jobs

Cook / Chef Jobs

Database Jobs in Nigeria

Driving / Dispatch Rider Jobs

Education Jobs for Nigerians

Real Estate Jobs

Electrical/Electronics Jobs

Engineering Jobs in Nigeria

Facility Mgt Jobs in Nigeria

Finance Jobs in Nigeria

Front Desk Jobs in Nigeria

Geology Jobs

Government Jobs in Nigeria-

Graphics Design Jobs

Hospitality Jobs in Nigeria

Hotel Jobs in Nigeria

HR Jobs in Nigeria

Industrial Attachment (Internship)

Insurance Jobs in Nigeria

Journalism / Content Writing Jobs

Law Enforcement / Security Jobs

Lecturing Jobs in Nigeria

Law / Legal Jobs in Nigeria

Linux & Unix Jobs Nigeria

Marketing & Sales Jobs

Maritime & Shipping Jobs

Medical & Healthcare Jobs

Military Jobs in Nigeria

Computer Networking Jobs

NGO Jobs in Nigeria

Oil & Gas Jobs in Nigeria

Oracle Jobs in Nigeria

Personal Assistant Jobs

PHP & MySQL Jobs in Nigeria

Physician / Medical Officer Jobs

Public Relation Jobs

Programming / Software Jobs

Pri/Sec Sch Teaching Jobs

Real Estate Jobs in Nigeria

Remote / Work-at-home Jobs

Research Jobs in Nigeria

Safety & Health Jobs

Secretarial Jobs in Nigeria

Security Jobs in Nigeria

Sales Jobs

Shipping & Maritime Jobs

Student Jobs in Nigeria

Software Developer Jobs

System Admin Jobs in Nigeria

Teaching Jobs in Nigeria

Telecommunication Jobs

Semi-skilled / Factory Work

Volunteer Jobs Nigeria

Web Developer Jobs Nigeria

Web Designer / Frontend / UI Jobs

Popular Jobs

Equinix Nigeria Job Recruitment (5 Positions)

Confederation of African Football (CAF) Job Recruitment (3 Positions)

Maxitech Global Investment Limited Jo Recruitment (3 Positions)

Glovo Nigeria Job Recruitment (8 Positions)

Hotel Capitol Job Recruitment (7 Positions)

Fountain University Osogbo Job Recruitment (29 Positions)

Grassroot Researchers Association (GRA) Job Recruitment (6 Positions)

Mastercard Foundation Job Recruitment (4 Positions)

Beta Glass Plc Job Recruitment (3 Positions)

Ocean Lord Limited Job Recruitment (3 Positions)

Pem Security Services Job Recruitment (5 Positions)

A.G. Leventis (Nigeria) Limited Job Recruitment (3 Positions)

Sun King (Formerly Greenlight Planet) Job Recruitment (28 Positions)

PTK Consulting Limited Job Recruitment (3 Positions)

United Nations International Children's Emergency Fund (UNICEF) Job Recruitment (5 Positions)

The Place (Smackers Limited) Entry Level & Exp. Job Recruitment (4 Positions)

Ankorpointe Integrated Limited Job Recruitment (3 Positions)

Kuda Bank Job Recruitment (8 Positions)

Guinness Nigeria Plc Job Recruitment (4 Positions)

Transsion Holdings Trainee & Exp. Job Recruitment (6 Positions)

Secom Limited Job Recruitment (5 Positions)

RA Trading and Investment Job Recruitment (4 Positions)

Indigenous Electrical / Electronic Company Job Recruitment (4 Positions)

Dwight Patterson Consultants Entry-level & Exp. Job Recruitment (5 Positions)

Bourbon Interoil Nigeria Limited Job Recruitment (3 Positions)

PZ Cussons Nigeria Plc Job Recruitment (4 Positions)

Strivo Labs Job Recruitment (3 Positions)

Interswitch Group Job Recruitment (4 Positions)

RNP Services Job Recruitment (3 Positions)

Rosabon Financial Services Limited Job Recruitment (12 Positions)

Aino Engineering Limited Graduate Job Recruitment (6 Positions)

Smart Partners Consulting Limited (SPCL) Job Recruitment (3 Positions)

Pan African University (PAU) Job Recruitment (4 Positions)

Mactay Consulting Internship & Exp. Job Recruitment (8 Positions)

Neptune Microfinance Bank Job Recruitment (4 Positions)

Reliance Health Job Recruitment (20 Positions)

Oilserv Limited Job Recruitment (7 Positions)

Castel Resources Consultancy Limited Job Recruitment (8 Positions)

JIJEDAPT Human Resources Consult Limited Job Recruitment (6 Positions)

The Federal Polytechnic, Ado-Ekiti Massive Academic & Non-academic Job Recruitment (153 Positions)

Drinks.ng Job Recruitment (3 Positions)

Iteka Integrated Services Limited (IISL) Job Recruitment (3 Positions)

Erisco Foods Limited Job Recruitment (6 Positions)

GRUEN International Schools Job Recruitment (5 Positions)

Lifebank Job Recruitment (5 Positions)

PricewaterhouseCoopers (PwC) Nigeria Job Recruitment (8 Positions)

Egbin Power Plc Job Recruitment (6 Positions)

Chateau Royal Real Estate Limited Job Recruitment (3 Positions)

The Federal Polytechnic, Ado-Ekiti Non-Academic Job Recruitment (68 Positions)

The Federal Polytechnic, Ado-Ekiti Academic Job Recruitment (85 Positions)

Head of Customer Service at Smart Partners Consulting

Posted on Wed 13th Mar, 2019 - hotnigerianjobs.com --- (0 comments)

Smart Partners Consulting - Our client a leader in premium luxury clothing brand with Outlets across major cities in Nigeria is recruiting to fill the position below:

Job Title: Head of Customer Service

Location: Lagos

Responsibilities

Assists in resolving customer issues and complaints in a timely manner; escalates issues to appropriate Manager as necessary.
Builds customer loyalty through the Rewarding Moments program.
Place outbound follow-up calls to sales leads and persuade potential customers.
Answer questions about the product details, the company, and issues for the customers.
Supports the management team in integrating an Omni-channel experience for customers by being trained on the use of and the products available through each channel
Assist customers with any technical issues experienced with website and escalate any issues to management appropriately.
Perform basic account maintenance activities.
Meet Quality Assurance Requirements and other key performance metrics.

Requirements

Excellent interpersonal, written, and oral communication skills
Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections
Must possess and professional and friendly attitude and be able to quickly develop a rapport with customers over the phone.
Must possess and be able to demonstrate strong influencing and closing skills.
Ability to learn and navigate new software quickly
Ability to type 30 wpm+
Previous working experience as customer service Head for 5- 8 years in related firm
Previous telesales experience is required
Minimum Required Qualifications B.Sc

Application Closing Date
14th March, 2019.

How to Apply
Interested and qualified candidates should send their detailed CV in MS word version to: talent@smartpartnersng.com

Note: Only shortlisted candidates will be contacted.

Share this job:

First Bank of Nigeria Limited (FirstBank) Job Recruitment (8 Positions)

Comments (0)