Graduate CB CDD Operations Assistant at Standard Chartered Bank

Standard Chartered Bank Nigeria - We attract talented individuals. Not only can they give you the benefit of their experience, they also reveal a closer, more personal look at the wide range of global opportunities we offer. At the core of the Group's people strategy is our focus on employee engagement. Engagement is a key driver of productivity and performance, which creates the foundation of our performance culture. We encourage and focus on the behaviours that bring out the very best from every employee, assessing their performance not just on results but on how those results were achieved. To further embed these behaviours we have a remuneration programme in place, carefully designed to incentivise our employees to live our values every day.

We are recruiting for the position of:

Job Title: CB CDD Operations Assistant

Job ID: 402679
Job Function: Technology & Operations
Location: Nigeria - SCB

Job Description

• To ensure Periodic review is carried out on Customers who are due for review.
• To ensure review of all alerts on Detica DRR
• To follow up with appropriate RM's on their DRR status and review
• To provide appropriate reports and escalation to key stakeholders.

Key Roles & Responsibilities
Detica DRR:

• To ensure review is performed on alerts on Detica DRR
• To ensure status of pending alerts is communicated to stakeholders
• To ensure letters are sent to customers with overdue alerts
• To ensure hard and soft holds are placed on overdue accounts

Periodic Review:

• To ensure that periodic review is carried out on customers who are due for review
• To ensure status of pending review is communicated to stakeholders
• To ensure completed accounts are sent to the hub to amend review date
• To ensure letters are sent to customers who are overdue for review
• To ensure hard and soft holds are placed on overdue accounts

Qualifications & Skills

• University Degree and 1 year experience in relevant field.
• A knowledge of banking practices with relevant working experience CDD will be an added skill.
• Must be customer-oriented, as a primary responsibility is to ensure that the unit provides a high standard of customer service.
• Good inter-personal skills.
• Ability to manage the operation of computer systems
• Microsoft skills – Spreadsheets and word processing.
• Good organization skills.

Application Closing Date
15th November, 2013

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note: When the page opens, at the Location dropdown, select Nigeria - SCB and click Search, then click CB CDD Operations Assistant