Center Operations Officer (Customer Service & Sales) at CARS45 Limited

CARS45 Limited - We are Nigeria's largest car buying service with the goal of helping hundreds of customers to sell their cars.At Cars45 our passion is to build the infrastructure for commerce that allows sellers and buyers of Nigerian used Cars to exchange value quickly, cheaply and with unhindered access to independent relevant information required for decision making. We now have inspection centres at strategic locations to make it easy for our dear customers to sell their cars.

We are recruiting to fill the position below:

Job Title: Center Operations Officer (Customer Service & Sales)

Location: Lagos
Job Type: Full Time

Job Summary

• The successful candidate will manage the daily operations of the center, coordinating resources and growing sales for in the assigned center. He or she is primarily responsible for converting prospective customers to paid customers. He or she will co-ordinate and serve as a main point of contact for all matters related to the Center; ensuring all customers are treated fairly and given excellent customer service.
  

Essential Job Functions

• Manage inspection center assigned
• Manage customers’ expectations and grow profitable relationships in assigned centers
• Create a network base for sales and generate leads
• Grow and develop sales in assigned center
• Maintain end to end relationship with customers
• Responsible for the process of procurement of cars from customers at the center. This will be a role based in one of our centers in Lagos, where you will close auto sales with customers directly.

Education

• HND or B.Sc in any discipline

Technical Requirements:

• Proficiency in Microsoft Office Tools
• General knowledge about cars
• Must be presentable
• Ability to negotiate and close sales
• Must be able to give excellent Customer Service
• Ability to multitask
• Must be target driven (Job is target based)
• Excellent Communication & Writing Skills
• Ability to work in a fast-paced environment.

Experience:

• 1 to 2 years’ experience in sales or technical sales with excellent customer service
• Sound knowledge of closing sales and winning customers
• Excellent knowledge about cars and its various models

Skills Required:

• Ability to win customers and close sales
• Deciding and initiating action
• Self- starter
• Ability to present and communicate information clearly
• Superior customer experience
• Persuasive and influencing
• Ability to apply expertise and technology
• Entrepreneurial and commercial thinking
• Creating and innovating
• Relating and networking
• Task ownership
• Delivering results and meeting customer expectation

Application Closing Date
31st December, 2019.

How to Apply
Interested and qualified candidates should send their CV to: careers@cars45.com using the job title as the subject head.
Or
Click here to apply online