Sub Category

Trainee / Graduate Jobs

Administrative Jobs in Nigeria

Advertising Jobs Nigeria

Accounting Jobs in Nigeria

Auditing Jobs Nigeria

Arts Jobs in Nigeria

Android / IOS Developer Jobs

Agriculture Jobs in Nigeria

Architecture Jobs in Nigeria

Aviation Jobs in Nigeria

Automobile Jobs in Nigeria

Banking Jobs in Nigeria

Computer & InfoTech Jobs

Computer / IT Support Jobs

Customer Service Jobs

Civil Engineering Jobs

Cook / Chef Jobs

Database Jobs in Nigeria

Driving / Dispatch Rider Jobs

Education Jobs for Nigerians

Real Estate Jobs

Electrical/Electronics Jobs

Engineering Jobs in Nigeria

Facility Mgt Jobs in Nigeria

Finance Jobs in Nigeria

Front Desk Jobs in Nigeria

Geology Jobs

Government Jobs in Nigeria-

Graphics Design Jobs

Hospitality Jobs in Nigeria

Hotel Jobs in Nigeria

HR Jobs in Nigeria

Industrial Attachment (Internship)

Insurance Jobs in Nigeria

Journalism / Content Writing Jobs

Law Enforcement / Security Jobs

Lecturing Jobs in Nigeria

Law / Legal Jobs in Nigeria

Linux & Unix Jobs Nigeria

Marketing & Sales Jobs

Maritime & Shipping Jobs

Medical & Healthcare Jobs

Military Jobs in Nigeria

Computer Networking Jobs

NGO Jobs in Nigeria

Oil & Gas Jobs in Nigeria

Oracle Jobs in Nigeria

Personal Assistant Jobs

PHP & MySQL Jobs in Nigeria

Physician / Medical Officer Jobs

Public Relation Jobs

Programming / Software Jobs

Pri/Sec Sch Teaching Jobs

Real Estate Jobs in Nigeria

Remote / Work-at-home Jobs

Research Jobs in Nigeria

Safety & Health Jobs

Secretarial Jobs in Nigeria

Security Jobs in Nigeria

Sales Jobs

Shipping & Maritime Jobs

Student Jobs in Nigeria

Software Developer Jobs

System Admin Jobs in Nigeria

Teaching Jobs in Nigeria

Telecommunication Jobs

Semi-skilled / Factory Work

Volunteer Jobs Nigeria

Web Developer Jobs Nigeria

Web Designer / Frontend / UI Jobs


Job Filter

Get Latest Nigerian Jobs Alert!
Enter your email below.










  
          Popular Jobs
Co-creation Hub (CcHUB) Nigeria Job Recruitment (15 Positions)

Karbak Ventures Limited Internship & Exp. Job Recruitment (5 Positions)

Saro Agrosciences Limited Job Recruitment (3 Positions)

Secom Limited Job Recruitment (4 Positions)

Contec Global Agro Limited Job Recruitment (4 Positions)

Home Bargains Nigeria Limited Job Recruitment (3 Positions)

Harmony Sanitary Limited Job Recruitment (7 Positions)

West Africa Vocational Education (WAVE) Job Recruitment (4 Positions)

Dangote Group Job Recruitment (51 Positions)

Domeo Resources International (DRI) Job Recruitment (5 Positions)

Premium Human Resource Solution Job Recruitment (4 Positions)

Resource Intermediaries Limited (RIL) Job Recruitment (21 Positions)

Lifted Horizon Nigeria Limited Job Recruitment (3 Positions)

Xora Technologies Limited Job Recruitment (3 Positions)

Northlight HR Managers Job Recruitment (3 Positions)

Jaza Energy Job Recruitment (5 Positions)

Rosabon Financial Services (RFS) Limited Job Recruitment (8 Positions)

Save the Children Nigeria Job Recruitment (3 Positions)

Ascentech Services Limited Job Recruitment (18 Positions)

Mantrac Nigeria Limited Job Recruitment (3 Positions)

Daily Beverage Limited Job Recruitment (3 Positions)

Kartel Energy Job Recruitment (4 Positions)

Prince O J Global Services Limited Job Reruitment (4 Positions)

Software Business Solutions Consulting (SBSC) Job Recruitment (4 Positions)

Airtel Nigeria Mid-Career Professionals Application Programme (7 Positions)

Paras Energy & Natural Resources Development Limited Job Recruitment (8 Positions)

Tranter IT Infrastructure Services Limited (TITIS) Job Recruitment (4 Positions)

AA Rescue Nigeria Limited Job Recruitment (3 Positions)

The Economic Community of West African States (ECOWAS) Job Recruitment (20 Positions)

First Cardiology Consultants (FCC) Job Recruitment (4 Positions)

Tybtitx Services International Limited Job Recruitment (3 Positions)

Don Quester Consulting Job Recruitment (4 Positions)

Lagos State Teaching Service Commission (TESCOM) Job Recruitment

DMOT Enterprises Job Recruitment (3 Positions)

Compovine Technologies Limited Job Recruitment (4 Positions)

Eunisell Limited Graduate Trainee and Exp. Job Recruitment (4 Positions)

Amicon Consultant Job Recruitment (3 Positions)

Fast-growing Ink Manufacturing Company Job Recruitment (4 Positions)

Kloverharris Limited Entry-Level & Exp. Job Recruitment (3 Positions)

Vertex Realty Solutions Limited Job Recruitment (5 Positions)

Jomav Homes and Properties Job Recruitment (3 Positions)

T.O.N Corporate Services Job Recruitment (8 Positions)

Westfield Consulting Limited Job Recruitment (6 Positions)

Kennedia Consulting Limited Job Recruitment (5 Positions)

Unified Payment Services Limited Job Recruitment (21 Positions)

Independent Project Monitoring Company Limited (IPMC) Job Recruitment (3 Positions)

Maurice Xandra Solutions Limited Job Recruitment (4 Positions)

Craneburg Construction Company Job Recruitment (3 Positions)

Abia State Government Job Recruitment (33 Positions)

Royal Resource Management (RRM) Internship & Exp. Job Recruitment (13 Positions)


Head, Credit Card at First Bank of Nigeria Limited

Posted on Fri 05th Apr, 2019 - hotnigerianjobs.com --- (0 comments)


First Bank of Nigeria Limited (FirstBank) is Nigeria's largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.

We are recruiting to fill the vacant position below:

Job Title: Head, Credit Card

Ref Id: 1900002P
Location: Lagos
Job: FBN GEN. Job Family
Organization: DMD Directorate
Schedule: Regular
Shift: Standard
Job Type: Full-time

Job Objectives
  • To drive business growth, market penetration, adoption of Credit cards in existing and new markets
Duties & Responsibilities
  • Develop strategies and activities that will drive activation/activity of Credit cards
  • Periodic Product review, market intelligence and profiling of market peers to ensure bank remain competitive in all aspect of the product offerings.
  • Develop marketing communication materials to Internal and external customers using weekly tips, flyers, media adverts, monthly Newsletter and other communication channels
  • Ensure expiring cardholders are contacted one month to expiration date with card re-issued
  • Cross-sell & up-sell Credit Cards product to existing & potential customers by collaborating with marketing teams (SBUs) to cross sell Credit cards i.e. Private Banking, Corporate, Retail and Institutional Banking etc.
  • Prepare, Review, and give proposals/ presentations to customers
  • Ensure weekly reports for card issuance, activation, usage, and expiring cards are analyzed for follow up
  • Get reports on weekly issues logged and resolution from E-Business services
  • Ensure income are properly captured for Credit cards
  • Quarterly training of Ebusiness regional officers and front end officers to improve process
  • Manage internal stakeholders and special projects relating to Credit cards
  • Supervise Team Members of Credit card
Challenges:
  • Knowledge gap of front officers at branches
  • Ownership of products at branch level
Planning:
  • None
Expenditure Budget:
  • Key financial/statistical measures of your organizational unit
  • Number of staff: 3
  • Staff costs
  • Costs that you control
  • Income that your Division generates (if any)
  • Fee Income: N/A
  • Net Interest Income: N/A
  • Other Income: N/A
Key Performance Indicators:
  • Number of Credit Cards Issued
  • Number of Activated Cards
  • Active Card Ratio
  • Card Revenue Target Achieved
  • Card product development / rollout
  • Channels Transaction Volume/Value Drive
  • Adoption Rate of Internal customers
  • Product Training Time
  • Staff Productivity/Innovativeness
  • Internal /External Customer Satisfaction
  • Customer Retention i.e. re-issuance of expired cards
  • Product Awareness via email, teasers, email, SMS
  • Affiliate/Scheme Card relationship
  • %age achievement of market share target for the period
Job Requirements
Education:
  • Minimum Education: First Degree in any relevant numerate discipline; Higher Degrees/Professional Certifications (an added advantage).
Experience:
  • Minimum of 7 Years cognate experience in Card Business/Operations
Key Competency Requirements
Knowledge:
  • Basic banking operations
  • Basic electronic payment card
  • Industry knowledge
  • Basic computer skills.
  • Basic Selling/Marketing skills
Skill/Competencies:
  • Interpersonal skills
  • IT and Computer appreciation
  • Communications skills(written and oral)
  • Must be self-solution driven, proactive and have acceptable knowledge of the business environment
  • Attention to details
  • Human Relations skills
  • Supervisory skills
  • People management
  • Team building
  • IT flair
  • Leadership skill.
Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

  

Comments (0)


Post a Comment
Name: *
Email: *
Comment: *