New member? Register

Administrative Jobs in Nigeria

Advertising Jobs Nigeria

Accounting Jobs in Nigeria

Auditing Jobs Nigeria

Arts Jobs in Nigeria

Agriculture Jobs in Nigeria

Architecture Jobs in Nigeria

Aviation Jobs in Nigeria

Automobile Jobs in Nigeria

Banking Jobs in Nigeria

Classified Jobs Nigeria

Computer & InfoTech Jobs

Customer Service Jobs

Civil Engineering Jobs

Cook Jobs

Database Jobs in Nigeria

Driving Jobs in Nigeria

Education Jobs for Nigerians

Estate Management Jobs

Electrical/Electronics Jobs

Engineering Jobs in Nigeria

ERP & SAP Jobs in Nigeria

Facility Mgt Jobs in Nigeria

Finance Jobs in Nigeria

Front Desk Jobs in Nigeria

Geology & Drilling Jobs

Government Public Service-

Hardware Jobs in Nigeria

Hospitality Jobs in Nigeria

Hotel Jobs

HR Jobs in Nigeria

Industrial Attachment (Internship)

Insurance Jobs in Nigeria

Internet & Work aHome Jobs

Java Jobs in Nigeria

Law Enforcement Jobs

Lecturing Jobs in Nigeria

Legal Jobs in Nigeria

Linux & Unix Jobs Nigeria

Marketing & Sales Jobs

Mass Communication Jobs

Maritime & Shipping Jobs

Medical & Healthcare Jobs

Military Jobs in Nigeria

Ministry & Parastatal Jobs

Computer Networking Jobs

NGO Jobs in Nigeria

Oil & Gas Jobs in Nigeria

Oracle Jobs in Nigeria

.Net Technology Jobs Nigeria

Personal Assistant Jobs

PHP & MySQL Jobs in Nigeria

Physician & Med Practioner

Public Sector/Service Jobs

Public Relation Jobs

Programming Jobs in Nigeria

Pri/Sec Sch Teaching Jobs

Real Estate Jobs in Nigeria

Research Jobs in Nigeria

Safety & Health Jobs

Secretarial Jobs in Nigeria

Security Jobs in Nigeria

Sales Jobs

Shipping & Maritime Jobs

Student Jobs in Nigeria

Mass Communication Jobs

Software Developer Jobs

System Admin Jobs in Nigeria

Teaching Jobs in Nigeria

Telecommunication Jobs

Unskilled Jobs Nigeria

Volunteer Jobs Nigeria

Web Developer Jobs Nigeria

Web Designer Jobs in Nigeria

Get Latest Nigerian Job Alert!
Enter your email below.

Delivered by FeedBurner

          Popular Jobs
Graduate Assistant Research Officer (International Trade Policy Section) at the Commonwealth Secretariat

Savvy Hr Solutions Job Recruitment (4 Positions)

Microsoft Nigeria Internship, Graduate & Exp. Job Recruitment (8 Positions)

Internship & Exp. Jobs at Mercy Corps Nigeria (5 Positions)

Plan International Job Recruitment (3 Positions)

Wait and Carry Express Cargo Limited Job Recruitment (4 Positions)

Onstream Group Job Recruitment (4 Positions)

Nokia Nigeria Job Recruitment

Afconrecruit Limited Job Recruitment (3 Positions)

PKF Professional Services Job Recruitment (5 Positions)

Basic Consumers Kash (Ebonyi) Co-Operative Society Limited Job Recruitment (3 Positions)

Norwegian Refugee Council (NRC) Job Recruitment (6 Positions)

Management FIRST Job Recruitment (7 Positions)

NPO Service Business Manager at Nokia Nigeria

Roaddo Job Recruitment (3 Positions)

RelianceHMO Job Recruitment (4 Positions)

Head, Postpaid at Airtel Nigeria

Emelex Integrated Services Job Vacancies (3 Positions)

Gidi Mobile Limited Graduate Internship & Exp. Job Recruitment (6 Positions)

Paga Nigeria Job Recruitment (3 Positions)

Owens and Xley Consults Job Recruitment (5 Positions)

Champella Ventures Job Recruitment (3 Positions)

Pruvia Integrated Limited Job Recruitment (4 Positions)

Graduate & Exp. Jobs at Don Quester Consulting (19 Positions)

Anheuser-Busch InBev Job Recruitment (5 Positions)

Orient Global Manufacturing Limited Job Recruitment (4 Positions)

Willers Solutions Limited Job Recruitment (4 Positions)

British High Commission (BHC) Nigeria Recruitment for Digital Access Programme Officer

Ascentech Services Limited Job Recruitment (17 Positions)

Hartleys Supermarket and Stores Job Recruitment (3 Positions)

Tender Years Preparatory School (TYS) Job Recruitment (4 Positions)

Bethsaida Group of Companies Job Recruitment (4 Positions)

Chairman / Chief Executive Officer at the Katsina State Board of Internal Revenue

Community Liaison Office Assistant (CLO Assistant) at the U.S. Embassy in Abuja

Center for Clinical Care and Clinical Research (CCCRN) Job Recruitment (5 Positions)

Internship & Exp. Jobs at Openemployment Nigeria (6 Positions)

Fadac Resources and Services Job Recruitment (5 Positions)

Internship & Exp. Jobs at Avant Halogen (3 Positions)

Stedarol Consulting Job Recruitment (4 Positions)

UnoCasa Limited Job Recruitment (4 Positions)

Multipro Consumer Products Limited Job Recruitment (3 Positions)

Lidya Global Graduate & Exp. Job Recruitment

OPEC Fund for International Development Graduate, Internship & Exp. Job Recruitment (9 Positions)

HNJ Exclusive Job GOODY Bag - July Week One UPDATE!

Latest Internship & Entry-level Job Recruitment in Nigeria - HNJobs (Weekly Recap)

Growth in Value Alliance (GV Alliance) Partners Job Recruitment (3 Positions)

Latest Oil & Gas Job Opportunities in Nigeria - HNJ Exclusive

Indigenous Non-Profit and Non-Governmental Organization Job Recruitment (4 Positions)

Latest Customer Service / Front Desk Job Recruitment in Nigeria - HNJobs (Weekly Recap)

Latest Management Trainee Job Recruitment in Nigeria - HNJobs (Weekly Recap)

Head, Credit Card at First Bank of Nigeria Limited

Posted on Fri 05th Apr, 2019 - --- (0 comments)

First Bank of Nigeria Limited (FirstBank) is Nigeria's largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.

We are recruiting to fill the vacant position below:

Job Title: Head, Credit Card

Ref Id: 1900002P
Location: Lagos
Job: FBN GEN. Job Family
Organization: DMD Directorate
Schedule: Regular
Shift: Standard
Job Type: Full-time

Job Objectives
  • To drive business growth, market penetration, adoption of Credit cards in existing and new markets
Duties & Responsibilities
  • Develop strategies and activities that will drive activation/activity of Credit cards
  • Periodic Product review, market intelligence and profiling of market peers to ensure bank remain competitive in all aspect of the product offerings.
  • Develop marketing communication materials to Internal and external customers using weekly tips, flyers, media adverts, monthly Newsletter and other communication channels
  • Ensure expiring cardholders are contacted one month to expiration date with card re-issued
  • Cross-sell & up-sell Credit Cards product to existing & potential customers by collaborating with marketing teams (SBUs) to cross sell Credit cards i.e. Private Banking, Corporate, Retail and Institutional Banking etc.
  • Prepare, Review, and give proposals/ presentations to customers
  • Ensure weekly reports for card issuance, activation, usage, and expiring cards are analyzed for follow up
  • Get reports on weekly issues logged and resolution from E-Business services
  • Ensure income are properly captured for Credit cards
  • Quarterly training of Ebusiness regional officers and front end officers to improve process
  • Manage internal stakeholders and special projects relating to Credit cards
  • Supervise Team Members of Credit card
  • Knowledge gap of front officers at branches
  • Ownership of products at branch level
  • None
Expenditure Budget:
  • Key financial/statistical measures of your organizational unit
  • Number of staff: 3
  • Staff costs
  • Costs that you control
  • Income that your Division generates (if any)
  • Fee Income: N/A
  • Net Interest Income: N/A
  • Other Income: N/A
Key Performance Indicators:
  • Number of Credit Cards Issued
  • Number of Activated Cards
  • Active Card Ratio
  • Card Revenue Target Achieved
  • Card product development / rollout
  • Channels Transaction Volume/Value Drive
  • Adoption Rate of Internal customers
  • Product Training Time
  • Staff Productivity/Innovativeness
  • Internal /External Customer Satisfaction
  • Customer Retention i.e. re-issuance of expired cards
  • Product Awareness via email, teasers, email, SMS
  • Affiliate/Scheme Card relationship
  • %age achievement of market share target for the period
Job Requirements
  • Minimum Education: First Degree in any relevant numerate discipline; Higher Degrees/Professional Certifications (an added advantage).
  • Minimum of 7 Years cognate experience in Card Business/Operations
Key Competency Requirements
  • Basic banking operations
  • Basic electronic payment card
  • Industry knowledge
  • Basic computer skills.
  • Basic Selling/Marketing skills
  • Interpersonal skills
  • IT and Computer appreciation
  • Communications skills(written and oral)
  • Must be self-solution driven, proactive and have acceptable knowledge of the business environment
  • Attention to details
  • Human Relations skills
  • Supervisory skills
  • People management
  • Team building
  • IT flair
  • Leadership skill.
Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online


Comments (0)

Post a Comment
Name: *
Email: *
Comment: *