Upscale Restaurant Manager at Louis Valentino Prixair (LVP)

Louis Valentino Prixair [LVP] is a proud indigenous Nigerian conglomerate which operates a wide range of businesses, including Real Estate Development & Investment, Property Management, Hotel Operations, Cleaning and Laundry services, Catering services and Media. A leader in each of our sectors of business, we offer integrated and advanced solutions for customers across multiple industries.

We are recruiting suitable candidates to fill the position below:

Job Title: Upscale Restaurant Manager

Location: Abuja
Job Type: Permanent

Job Summary

• The Upscale Restaurant Manager will be responsible for the effective execution of service.
• You will always ensure and implement the Standards of Excellence, as determined by the location, company and the client are met.
• This position will be in charge of managing and staffing the entire front of the house staff.
• This is a fine dining restaurant which is open 7 days per week.

Job Description

• Hires, trains, and develops all FOH restaurant staff in fine dining service standards;
• Maintains schedules, payroll and other administrative support to maintain food and beverage cost controls including inventory and pars;
• Organizes and conducts pre-shift and departmental meetings daily;
• Maintains communication with all departments to ensure customer service needs are met;
• Creates seating charts and station assignments daily, following up with support staff of daily expected business;
• Maintains all reservation systems and books to accommodate business demands;
• Creates side work assignments and ensures completion with wait staff;
• Maintains the highest level of service to client/guest, ensuring their satisfaction;
• Maintains cleanliness and presentation of dining room area;
• Investigates and resolves all client/guest complaints in a timely, professional, diplomatic manner.

Qualifications, Skills & Competencies

• Bachelor's Degree preferably in Hospitality, or equal fine dining experience
• At least 5 years of upscale fine dining with at least three year of management experience
• Cash handling and reconciliation of cash banks and POS systems
• Ability to hire, develop, train, coach and counsel hourly associates
• Ability to plan, market and execute special events/promotions
• Ability to monitor and track budgets and expenditures
• Excellent written and verbal communication skills
• Excellent knowledge of customer service techniques and current service standards
• Must be able to remain poised and focused under pressure
• Knowledge of basic office programs, Microsoft Word, Excel, Outlook, as well as reservations systems
• Conformity to the highest standards of personal integrity and ethical behavior
• Professional appearance and demeanor required.

Remuneration
Competitive based on experience.

Application Closing Date
19th April, 2019.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] clearly indicating the Job Title as subject of the application.

Note

• All attachments should strictly be in PDF Format.
• Only shortlisted candidates will be contacted.