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Call Center Agent (Hausa Speaking) at a Reputable Commercial Bank - Workforce Group

Posted on Fri 12th Apr, 2019 - hotnigerianjobs.com --- (2 comments)


Workforce Group - Our client, a reputable Commercial Bank is currently recruiting to fill the position below:

Job Title: Call Center Agent (Hausa Speaking)

Location:
Lagos

Job Description
  • We are currently recruiting Contact Center Agents for a reputable bank. H/She will be the liaison between the bank and its current and potential customers.
  • H/She will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Responsibilities
  • Managing large amounts of inbound and outbound calls in a timely manner.
  • Following call center “scripts” when handling different topics.
  • Identifying customers’ needs, clarify information, research every issue and providing solutions.
  • Meet personal/team qualitative and quantitative targets.
  • Seize opportunities to upsell products when they arise.
Requirements
  • OND/HND/B.Sc in any relevant discipline
  • Must not be more than 27 years old.
  • Excellent spoken English with impressive interpersonal skills.
  • Fluency in Hausa.
  • Must be resident in Lagos.
Remuneration
  • Attractive Basic pay
  • Other Benefits: Pension plus HMO.
Application Closing Date
30th May, 2019.

How to Apply

Interested and qualified candidates should:
Click here to apply online

Note:
Only candidates who meet the requirements stated above will be invited.

  

Comments (2)

No. 1
Posted on Thu 16th May, 2019 11:19:52 GMT by Mathew

Good day sir/ma'am. Please I have submitted my application before before and was invited but couldn't make it then please can I still reapply? I will be glad to hear from you. Thanks
No. 2
Posted on Fri 17th May, 2019 09:55:45 GMT by Musa Hauwa Hameed

Comment*Good day sir/ma'am I submitted my application few days back can I still apply again?. thanks


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