New member? Register

Administrative Jobs in Nigeria

Advertising Jobs Nigeria

Accounting Jobs in Nigeria

Auditing Jobs Nigeria

Arts Jobs in Nigeria

Agriculture Jobs in Nigeria

Architecture Jobs in Nigeria

Aviation Jobs in Nigeria

Automobile Jobs in Nigeria

Banking Jobs in Nigeria

Classified Jobs Nigeria

Computer & InfoTech Jobs

Customer Service Jobs

Civil Engineering Jobs

Cook Jobs

Database Jobs in Nigeria

Driving Jobs in Nigeria

Education Jobs for Nigerians

Estate Management Jobs

Electrical/Electronics Jobs

Engineering Jobs in Nigeria

ERP & SAP Jobs in Nigeria

Facility Mgt Jobs in Nigeria

Finance Jobs in Nigeria

Front Desk Jobs in Nigeria

Geology & Drilling Jobs

Government Public Service-

Hardware Jobs in Nigeria

Hospitality Jobs in Nigeria

Hotel Jobs

HR Jobs in Nigeria

Industrial Attachment (Internship)

Insurance Jobs in Nigeria

Internet & Work aHome Jobs

Java Jobs in Nigeria

Law Enforcement Jobs

Lecturing Jobs in Nigeria

Legal Jobs in Nigeria

Linux & Unix Jobs Nigeria

Marketing & Sales Jobs

Mass Communication Jobs

Maritime & Shipping Jobs

Medical & Healthcare Jobs

Military Jobs in Nigeria

Ministry & Parastatal Jobs

Computer Networking Jobs

NGO Jobs in Nigeria

Oil & Gas Jobs in Nigeria

Oracle Jobs in Nigeria

.Net Technology Jobs Nigeria

Personal Assistant Jobs

PHP & MySQL Jobs in Nigeria

Physician & Med Practioner

Public Sector/Service Jobs

Public Relation Jobs

Programming Jobs in Nigeria

Pri/Sec Sch Teaching Jobs

Real Estate Jobs in Nigeria

Research Jobs in Nigeria

Safety & Health Jobs

Secretarial Jobs in Nigeria

Security Jobs in Nigeria

Sales Jobs

Shipping & Maritime Jobs

Student Jobs in Nigeria

Mass Communication Jobs

Software Developer Jobs

System Admin Jobs in Nigeria

Teaching Jobs in Nigeria

Telecommunication Jobs

Unskilled Jobs Nigeria

Volunteer Jobs Nigeria

Web Developer Jobs Nigeria

Web Designer Jobs in Nigeria

Get Latest Nigerian Job Alert!
Enter your email below.

Delivered by FeedBurner

          Popular Jobs
Mint Digital Bank Job Recruitment (3 Positions)

Multipro Consumer Products Limited Job Recruitment (4 Positions)

Flight Simulator Technician at Caverton Helicopters Limited

Precision Agriculture for Development (PAD) Job Recruitment (3 Positions)

United Nations World Food Programme (WFP) Job Recruitment (3 Positions)

Strugz Job Recruitment (4 Positions)

FHI 360 Job Recruitment (4 Positions)

INTERSOS Nigeria Job Recruitment (3 Positions)

Industrial Training Fund (ITF) - NECA Technical Skills Development Project (TSDP) Recruitment (5 Positions)

Michael Stevens Consulting Job Recruitment (5 Positions)

United Nations Population Fund (UNFPA) Job Recruitment

Myrtle Management Consultants Limited Job Recruitment (4 Positions)

Talents and Skills Africa Job Recruitment (4 Positions)

Proten International Job Recruitment (11 Positions)

Maurice Xandra Solutions Limited Job Recruitment (3 Positions)

West African Health Organisation (WAHO) Job Recruitment (5 Positions)

Sterling Bank Plc Job Recruitment (3 Positions)

Critical Rescue International (CRI) Job Recruitment (6 Positions)

Reputable Building Construction Company Job Vacancies (8 Positions)

Omnicom Media Group Management Trainee Program 2020

International Rescue Committee (IRC) Job Recruitment (13 Positions)

Pivotage Consulting Job Recruitment (3 Positions)

Save the Children Nigeria Job Recruitment (10 Positions)

Medecins Sans Frontieres (MSF) Job Recruitment (3 Positions)

May & Baker Nigeria Plc Job Recruitment

U.S. Mission to Nigeria Job Recruitment (4 Positions)

International Institute of Tropical Agriculture (IITA) Job Recruitment (6 Positions)

Johngate Industrial Company Limited Job Recruitment (4 Positions)

PRIMERO Transport Services Limited Job Recruitment (4 Positions)

Deloitte Nigeria Job Recruitment (12 Positions)

Norrenberger Financial Group Internship & Exp. Job Recruitment (4 Positions)

Vincintoire Limited Job Recruitment (7 Positions)

Facebook Nigeria Recruitment for Head of Connectivity and Access Public Policy

Graduate Assistant Research Officer (International Trade Policy Section) at the Commonwealth Secretariat

Savvy Hr Solutions Job Recruitment (4 Positions)

Microsoft Nigeria Internship, Graduate & Exp. Job Recruitment (9 Positions)

Internship & Exp. Jobs at Mercy Corps Nigeria (5 Positions)

Plan International Job Recruitment (3 Positions)

Wait and Carry Express Cargo Limited Job Recruitment (4 Positions)

Onstream Group Job Recruitment (4 Positions)

Nokia Nigeria Job Recruitment

Afconrecruit Limited Job Recruitment (3 Positions)

PKF Professional Services Job Recruitment (5 Positions)

Basic Consumers Kash (Ebonyi) Co-Operative Society Limited Job Recruitment (3 Positions)

Norwegian Refugee Council (NRC) Job Recruitment (6 Positions)

Management FIRST Job Recruitment (7 Positions)

NPO Service Business Manager at Nokia Nigeria

Roaddo Job Recruitment (3 Positions)

RelianceHMO Job Recruitment (4 Positions)

Head, Postpaid at Airtel Nigeria

Coordinator, Payment Services (Supervisory) at MTN Nigeria

Posted on Wed 17th Apr, 2019 - --- (0 comments)

MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

We are recruiting to fill the vacant position below:

Job Title: Coordinator, Payment Services (Supervisory)


Job Description
  • Responsible for the end-to -management of applications supporting Payment Services Bank.
  • Act as Interface with various financial institutions and third parties in the assurance, delivery and daily operations of payment financial systems and services.
  • Participate in the review of business processes to drive cost/process efficiencies.
  • Develop and manage processes to ensure required KPIs for optimal customer experience are met.
  • Influence, support and assure the design, development, maintenance of self-healing capabilities into payment service transactions in compliance with regulatory requirements whilst ensuring good customer experience.
  • Own and influence the changes on payment services to ensure seamless transition of changes to a live environment without negative impact on customer experience.
  • Assist in developing payment services application development and management frameworks, processes and procedures in line with the MTN standards and in alignment with MTNN’s corporate goals and objectives.
  • Support in the analysis and design of payment services applications based on business, technical and system requirements and oversee the implementation payment services solutions, ensuring the minimization of manual touch points in the application.
  • Monitor and maintain the performance of payment services applications within the business, ensuring constraints and new requirements are documented and updates are created accordingly.
  • Participate in the selection of suitable technologies and determine appropriate technologies that are effective and efficient and in line with approved rules and procedures.
  • Review applications and ensure availability of operational recovery strategies and mechanism.
  • Ensure and evolve end to end processes and enhancements to institute efficiencies in the delivery of payment financial services
  • Set up and manage processes to ensure end to end near real time reconciliation of services/transactions in the payment financial services
  • Set up and manage processes to ensure full compliance with all regulatory requirements in payment financial services.
  • Manage the operations of payment services from both a node/service performance investigation as well as an optimization perspective.
  • Provide Advice on Network Capacity dimensioning and resource utilization
  • Support in the supervision and management of the operations of the managed service provider for payment services
  • Service performance monitoring and trending and measurement  of  payment services
  • Manage, test and verify all new functionalities.
  • Serve the Division’s internal customers and provide solutions to improve the customer experience.
  • Support planned strategy for the successful delivery of MTN Group and MTNN transformation initiatives focusing on Customer centricity.
  • Drive an increase in MTNN’s PSB Net Promoter Score.
  • Provide technical support and assistance to multiple Application teams, troubleshooting, analyzing causes, tuning performance and conducting user acceptance tests on payment services applications.
  • Interface between IS Infrastructure Team and IS Applications Support Teams to ensure optimal capacity planning.
  • Prepare documentation to support new or enhanced functionalities to payment services applications
  • Interface between IS Service Management and the IS Applications teams on customer related business engagements and issues.
  • Influence and ensure resilience is built into payment solutions to ensure failed financial transactions are automatically reconciled with minimal need for customers complaint
  • Network and build solid relationships with internal units and relevant third parties (e.g. strategic investors, technical and finance partners, business consultants etc.) and develop a close working relationship with relevant information sources to provide an integrated service.
  • Maintain effective working relationships with internal and external suppliers.
  • Support and influence external partners and essential support departments across MTNN’s business units to deliver a seamless pre-sales and post-sales service experience.
  • Build and nurture strategic relationships with the regulator(s) at the appropriate level to ensure smooth and seamless operations of the PSB service.
  • Stakeholder management of internal (business units) and external (regulators, financial institutions, etc.) entities
  • Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
  • Influence and engage with vendors and managed service operation providers to ensure right competence by support staff.
Job Condition:
  • Normal MTNN working conditions
  • May be required to work extended hours
Experience & Training
  •  B.Sc Electrical/Electronics Engineering or Equivalent
  • 3-7 Years’ experience which includes:
  • Minimum 3 years hands-on experience in financial systems, products and applications, Solaris and Databases System Administration
  • Experience in Telecoms Industry.
  • A good understanding of the banking or payment services related industry
  • Unix/Oracle/ITIL/Java Certifications
  • Experience in vendor management across multiple geographical locations
  • Support of digital services related applications
  • Solaris System Admin and Networking
  • Java Programming
  • Oracle Developer and Database Administration
  • Technical report writing
  • Itil training and certifications
  • Vendor management
  • Performance management
  • Digital products and services
Minimum Qualification
  • BA, BSc, BEng, HND or BTech
Application Closing Date
29th April, 2019.

How to Apply
Interested and qualified candidates should:
Click here to apply online


Comments (0)

Post a Comment
Name: *
Email: *
Comment: *