Head of Training at Nectar Beauty Hub

Nectar Beauty Hub is Nigeria's largest one stop beauty company with various beauty products for discerning beauty connoisseurs and other beauty care enthusiasts with emphasize on making everyone beautiful. We stand as a mother brand representing various beauty products and brands in Nigeria.

Nectar Beauty Hub currently has retail outlets across Lagos. Our product lines include Beauty Equipment, Spa Furniture, Nail Care, Skin Care, Personal Care Products, Hair, Makeup & Products for Men.

We are recruiting to fill the position below:

Job Title: Head of Training

Location: Head Office, Lagos

Job Objective(s)

• The Head of Training is responsible for the effective general management of the School, for ensuring the provision of academic leadership and strategic vision, and for the quality of the student experience.

Duties & Responsibilities

• Oversees academic operations
• Oversees the business operations of the academy.
• Create and execute business plans, establish annual budgets and oversee expenditures.
• Continually review and update policies and procedures to ensure that they comply with national, state and local regulations.
• Providing monthly or quarterly reports and delivering presentations to an academy's management.
• Public Relations
• People Management
• Develop a strategic plan for the School.
• Review the performance of the School in terms of its objectives as stated in its strategic plan.
• Ensure the effective delivery of high quality teaching and the maintenance of academic standards.
• Fostering the development of academic policy and initiatives within the context of the long-term strategies of the School.
• Promote excellence and improvement in all matters of teaching, learning, research and administration.
• Training /Customer Service Need Analysis and Planning

Training Provision & Delivery:

• Develop Nectar Beauty Hub’s training timetable for the organisation
• Develop, co-ordinate and carry out a suite of in-house training courses, workshops etc.
• Carry out training evaluation and analysis and act on feedback where necessary to ensure high quality service provision and continuous improvement.
• Keep up to date with developments in training styles, techniques and resources to ensure appropriate and effective training delivery
• Produce a comprehensive and updated data base

Financial:

• Monitor and maintain the training budget, keeping an accurate record of expenditure and ensuring that the Head, Sales is made aware of any variances or projected overspend.
• To commission and oversee delivery of training courses in partnership with suppliers where appropriate, securing best value for money.

Key Performance Indicators:

• Knowledge of Nectar Beauty Hub’s business and products
• Training budget variance
• Effectiveness and delivery of training solutions
• Improved customer satisfaction index
• Number of unresolved client issues
• Effectiveness and delivery of customer service solutions

Minimum Education Qualifications

• Minimum of a Bachelor's degree.

Required Experience:

• Minimum of 3 years’ cognate experience developing and delivering training programs

Required Competencies:

• Knowledge of all Nectar Beauty Hubs' products and Services
• Knowledge of beauty therapy solutions
• Training design and delivery
• Induction and on-boarding
• Business acumen Skills
• Customer Service
• Communication skills
• Interpersonal skills
• Negotiation skills
• Technical beauty therapy skills.

Salary
Highly attractive.

Application Closing Date
18th May, 2019.

How to Apply
Interested and qualified candidates should send their CV to: [email protected]