Customer Service Officer at Y2K-Dish Electrical Technical Company

Y2K-Dish Electrical Technical Company - We are genuine authorized Gotv dealers in Ajah. We install the best satellite dish (DSTV) in your home and office at the most affordable price and also offer maintenance and repair services.

We are recruiting to fill the position below:

Job Title: Customer Service Officer

Location: Lagos

Job Description

• Open and maintain customer’s accounts by recording account information.
• Build sustainable relationship of trust through open and interactive communication.
• Identify and asses customer needs to achieve satisfaction.
• Handling and resolving product or services complaint from customers by determining the cause of the problem and resolving the best way ossible.

Responsibilities

• He/ she  is required to attend all their training classes which give them basic information about various sectors of the company such as management, finance, banking etc. may work under the supervision of senior employers and may be asked to do research work for the company.
• They may be asked to document the trend of the budget of the company and other such related work. may sometimes be required to visit different working fields in order to get on hand working experience. may be required to make presentations which a training session demands on the basis of which he or she may be evaluated. has to pass the entire test in order to work for that company and needs to show his or her competence for working.
• May be asked to keep records for the company and may be required to come up with new ideas for the improvement in the basic conditions of the company.

Requirements

• Must have 3yrs experience in customer service.
• Strong Interpersonal  and Excellent communication skills,
• Basic Knowledge of MS Office particularly Excel, Word and Power-point
• Ability to work under pressure and deliver set target.

Application Closing Date
20th June, 2019.

Method of Application
Interested and qualified candidates should forward their CV to: [email protected] Using the "Job Title" as the subject of the mail.