Accion Microfinance Bank - Established in 2007, Accion Microfinance Bank has a mission, “To economically empower micro-entrepreneurs and low-income earners by providing financial services in a sustainable, ethical and profitable manner.” The bank which has a license to operate nationally in Nigeria, has an extensive branch network where customers have easy access to various products and services that include savings, loans, micro-insurance and e-commerce.
With a total asset base of over N5 billion as at December 2014, Accion Microfinance Bank is the safe and strong microfinance bank positioned to serve her ever increasing customers having disbursed over N32bn in loans to over 163,000 customer accounts since inception.
The incumbent will hold the Chief Commercial Officer position, with direct line authority and responsibility for implementing the commercial strategy for the bank's credit and savings products and other financial services.
She /He is responsible for the overall management of the Commercial Department, its internal controls and strategic planning
Job Responsibilities
Oversee the department managers and provide guidance to the respective units
Maintain a high standard of discipline within the department and ensure high performance delivery
In conjunction with the CEO and other relevant departments and recruit, hire, train, support and motivate department staff
Provide timely, accurate information and reports on a regular basis to senior management
Organize and act as chairman of the credit committee at credit level outlined in the procedure manual
Manage application of policies, norms and procedures at branch level and supervise the entire loan process according to set procedures
Set, implement and monitor performance of department/branch managers
Monitor quality of loan portfolio and perform analysis to determine what factors are affecting delinquency rates at the branch, zone, sector level and develop loan recovery strategies
Work with department's managers on loan recovery activities
Supervise loan officers to ensure that roll down ratios on delinquent loans above 1 to 30 days are within limits set by the bank/regulators and direct the coordination of activities between branches and recovery unit
Drive the team to ensure growth in retail savings
Manage the bank savings products to ensure achievement of the loans: savings ratio
Set, implement and monitor performance of department/branch managers
Ensure the department maintains up-to-date and accurate client records
Organize and maintain up-to-date accurate files regarding performance of the department managers
Perform analysis on financial indicators and provide reports for the CEO indicating disbursements, client retention, growth of different products, and branch delinquency
Loan portfolio trend analysis
Identify reporting gaps in the management information system
Collaborate with Business Development Department and Marketing Communications Department to develop the marketing and sales strategy in order to increase the number of clients, maximize sales, and retain current clients, especially for loan and deposit pr
Support the Marketing Communications Department in providing information required to promote market awareness and corporate image of the bank
Support the Product Development department by providing customer feedback for review and developing new products to meet customer demands
Develop annual plans and budget for the commercial department
Approve expenses within the budget limit
Provide leadership to the department
Supervision of department staff to ensure staff motivation
Mentor and coach staff
Report internal control deficiencies to senior management and auditors
Coordinate, with human resources department, staffing and training needs of the department to ensure efficiency and high quality work
Supervise all information system and technology projects for the department
Control the institution's expenses and investments
Qualification & Experiences
Bachelor's degree or its equivalent in Business, Accounting, Finance, Economics or related area of study
Minimum of 10 years direct experience, preferably in a bank or MFI, in credit operations for micro, small and medium enterprises
At least 5 years track record in a senior management position of a financial institution (with total assets of at least $10m) servicing the MSME sector or involvement at a senior level in the provision of advisory services to MFIs
Advanced degree in business, accounting, finance or related area of study
Key Performance:
Ability to operate with minimum supervision
Ability to travel regularly to areas of the banks operations
Honest, hardworking, and friendly
High quality standard of work
Commitment to the social mission of microfinance
Required Knowledge:
Experience in commercial strategic planning, budgeting, credit analysis, product and systems development, and risk management
Knowledge of bank and/or non-bank financial institution operations
Knowledge of Africa and/or ability to work in African setting
Strong leadership and people management skills
Strong analytical skills. Ability to conduct credit analysis and strategically analyse financials
Excellent communication skills. Ability to present financial information effectively to both specialists and non-specialists
Understanding of financial and credit analysis software packages
Knowledge of micro, small and medium enterprise market segments in West and Central Africa or similar regions