Restaurant Manager at Pinnah Foods Limited

Posted on Tue 11th Jun, 2019 - hotnigerianjobs.com --- (0 comments)

Pinnah Foods Limited is recruiting suitably qualified candidates to fill the position below:

Job Title: Restaurant Manager

Location: Lagos

Job Description

Ensure that all customers feel welcome and are given responsive, professional and courteous service at all times.
Ensure that the company’s mission and values are understood, embraced and complied with by all floor staff.
Achieve company objectives in sales targets, service, quality, appearance of restaurant and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
Continuous training, development and motivation of team members.
Ensure compliance of team members with company policies, standards and procedures.
Be knowledgeable of restaurant policies regarding floor staff and ensure prompt, fair and consistent corrective action for any and all violations in line with company policy.
Assist the restaurant manager in assigning duties, responsibilities, and work stations to team members in accordance with work requirements to ensure the smooth running of each shift.
Ensure that all food and products are consistently served according to the restaurant’s portioning and serving standards.
Minimize wastage by ensuring the efficient use of resources during each shift (e.g. packaging, stationery, disposables, etc).
Ensure that all serving or display equipments are kept clean and in excellent working condition through regular personal inspection.
Ensure that ALL items received from the kitchen meet the required QUALITY standards.
Reporting any faulty or damaged equipment, furniture or fittings to the restaurant manager.
Assists and supports the restaurant manager in the calculation of daily food cost, stock reports and sales reports and other administrative tasks.
Ensure that the restaurant maintains a high level of hygiene and is cleaned in strict accordance with the “restaurant’s sanitation standards”.
Handling customer complaints.
Providing daily sales, inventory, food cost and other ad-hoc reports.
Champions and ensures compliance of all team members with “LSWLT” and the “Order taking Process” during each shift.
Responsible for ensuring stocking levels for all products and disposables are at par with required levels to ensure the smooth running of business operations.
Must lead by example and ensure complete customer satisfaction by providing five star level of customer service to all customers.

Experience & Qualifications

Possess at the minimum SSCE certificate (OND preferable).
Excellent oral and written communication skills.
Must possess excellent customer service and interpersonal skills.
Must be computer literate.
At least 1 years experience in a restaurant chain (preferably a global brand) in a similar role.
Must be at least 24 years old
Ability to work and keep calm under pressure
The ability to motivate, manage and lead a team
Energy and stamina.

Application Closing Date
30th June, 2019.

How to Apply
Interested and qualified candidates should forward their CV to: hr@pinnahfoods.com Using the "Job Title" as the subject of the mail.

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