Sub Category

Trainee / Graduate Jobs

Administrative Jobs in Nigeria

Advertising Jobs Nigeria

Accounting Jobs in Nigeria

Auditing Jobs Nigeria

Arts Jobs in Nigeria

Android / IOS Developer Jobs

Agriculture Jobs in Nigeria

Architecture Jobs in Nigeria

Aviation Jobs in Nigeria

Automobile Jobs in Nigeria

Banking Jobs in Nigeria

Computer & InfoTech Jobs

Computer / IT Support Jobs

Customer Service Jobs

Civil Engineering Jobs

Cook / Chef Jobs

Database Jobs in Nigeria

Driving / Dispatch Rider Jobs

Education Jobs for Nigerians

Real Estate Jobs

Electrical/Electronics Jobs

Engineering Jobs in Nigeria

Facility Mgt Jobs in Nigeria

Finance Jobs in Nigeria

Front Desk Jobs in Nigeria

Geology Jobs

Government Jobs in Nigeria-

Graphics Design Jobs

Hospitality Jobs in Nigeria

Hotel Jobs in Nigeria

HR Jobs in Nigeria

Industrial Attachment (Internship)

Insurance Jobs in Nigeria

Journalism / Content Writing Jobs

Law Enforcement / Security Jobs

Lecturing Jobs in Nigeria

Law / Legal Jobs in Nigeria

Linux & Unix Jobs Nigeria

Marketing & Sales Jobs

Maritime & Shipping Jobs

Medical & Healthcare Jobs

Military Jobs in Nigeria

Computer Networking Jobs

NGO Jobs in Nigeria

Oil & Gas Jobs in Nigeria

Oracle Jobs in Nigeria

Personal Assistant Jobs

PHP & MySQL Jobs in Nigeria

Physician / Medical Officer Jobs

Public Relation Jobs

Programming / Software Jobs

Pri/Sec Sch Teaching Jobs

Real Estate Jobs in Nigeria

Remote / Work-at-home Jobs

Research Jobs in Nigeria

Safety & Health Jobs

Secretarial Jobs in Nigeria

Security Jobs in Nigeria

Sales Jobs

Shipping & Maritime Jobs

Student Jobs in Nigeria

Software Developer Jobs

System Admin Jobs in Nigeria

Teaching Jobs in Nigeria

Telecommunication Jobs

Semi-skilled / Factory Work

Volunteer Jobs Nigeria

Web Developer Jobs Nigeria

Web Designer / Frontend / UI Jobs


Job Filter

Get Latest Nigerian Jobs Alert!
Enter your email below.










  
          Popular Jobs
HNJobs (Recap): Federal / State Government Job Opportunities - HNJ Exclusive

DP World Job Recruitment (4 Positions)

Head of Account at Maybrands Nigeria Limited

Reliable Steel & Plastic Industry Limited Graduate Trainee & Exp. Job Recruitment (5 Positions)

Owlman PRS Job Recruitment (5 Positions)

Sundry Foods Limited Trainee & Exp. Job Recruitment (4 Positions)

LifeBank Job Recruitment (10 Positions)

The Advancement Place Job Recruitment (4 Positions)

Lopterra Services Limited Trainee & Exp. Job Recruitment (9 Positions)

Lifemate Nigeria Limited Job Recruitment (3 Positions)

Bukka Hut Restaurant Job Recruitment (8 Positions)

Watu Credit Limited Job Recruitment (4 Positions)

Westfield Consulting Limited Job Recruitment (3 Positions)

Bethel Mind Recruits Job Recruitment (3 Positions)

TGI Distri Limited (a TGI Group Company) Job Recruitment (3 Positions)

International Medical Corps (IMC) Job Recruitment (3 Positions)

BethelMindRecruits Job Recruitment (3 Positions)

Pharma Ethics Limited Job Recruitment (3 Positions)

Save the Children Nigeria Job Recruitment (6 Positions)

mDoc Healthcare Job Recruitment (8 Positions)

Search for Common Ground (SFCG) Job Recruitment (4 Positions)

Coca-Cola Hellenic Bottling Company (HBC) International Leadership Trainee Program 2024

Elizade University Job Recruitment (20 Positions)

SPIE Oil & Gas Services Job Recruitment (8 Positions)

Hilton Worldwide Job Recruitment (3 Positions)

Paras Energy Job Recruitment (8 Positions)

Plan International Job Recruitment (13 Positions)

Association for Reproductive and Family Health (ARFH) Job Recruitment (3 Positions)

OnePyramid Consulting Limited Job Recruitment (3 Position)

Ohan Corporate Services Job Recruitment (4 Positions)

New Private Medical Diagnostic Centre Job Recruitment (5 Positions)

Zojatech Limited Graduate & Exp. Job Recruitment (6 Positions)

Beacongate Limited Job Recruitment (7 Positions)

Jibs-Ray Nigeria Limited Job Recruitment (3 Positions)

Khenpro Global Services Job Recruitment (9 Positions)

Amaiden Energy Nigeria Limited Job Recruitment (4 Positions)

Nestoil Limited Job Recruitment (7 Positions)

Yardoak Project Graduate & Exp. Job Recruitment (4 Positions)

HR-Light Consult Job Recruitment (4 Positions)

Fadac Resources and Services Limited Job Recruitment (9 Positions)

Roducate Limited Job Recruitment (3 Positions)

IO Furniture Limited Job Recruitment (5 Positions)

Scrapays Plc Job Recruitment (4 Positions)

Babban Gona Farmer Services Nigeria Limited Job Recruitment (3 Positions)

Schlumberger Limited Job Recruitment

Alfred and Victoria Associates Job Recruitment (7 Positions)

TotalEnergies Nigeria International Masters Degree Scholarship 2024

Advantage Health Africa Job Recruitment (4 Positions)

Odixcity Consulting Job Recruitment (9 Positions)

Agurate Online Limited Job Recruitment (4 Positions)


Manager, Queue Management at Jumia Nigeria

Posted on Tue 09th Jul, 2019 - hotnigerianjobs.com --- (0 comments)


Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers.

We are currently looking for talented people with a passion for emerging markets and Africa to join our team and embark on our exciting journey in the position below:

Job Title: Manager, Queue Management

Location: Lagos

Responsibilities
  • Responsible for overall Country SLA performance - Buyer Promise, Vendor Promise and Customer Returns
  • Manage the overall queue pipeline for Warehousing and Logistics functions
  • Responsible for Loss Management, Control, and Reduction, drive initiatives and projects to ensure a periodical reduction of shipment losses
  • Lead all investigations of shipment theft and loss
  • Tracks and reports progress on key metrics specific to SLA Management
  • Conducts regular audits of activities related to functional area and educates the team on quality errors
  • Lead process improvement initiatives, executidon, and rollout
  • Work with external stakeholders to understand and investigate their feedback into the service/function/product provided;
  • Identify the opportunities and potential risks at various flows in Supply chain
  • Driving special projects designed to maximize efficiency and increase production and quality.
  • Monitoring queues to ensure SLAs are maintained and assign tickets to appropriate resources for troubleshooting and ticket resolution.
  • Ensuring associated tickets are related to the parent ticket and proper follow-up is performed once an incident is resolved
  • Facilitate resource allocation based on work-load.
  • Preparing daily reports on Incidents/Change/Problem tickets and SLA status 
Professional Skills & Qualifications
  • At least + 4 years’ experience in various fields of Supply Chain.
  • Process-oriented, well-organized with a high level of attention to detail. 
  • Excellent analytical ability; ability to leverage analytical work into action-oriented reporting and plans of action.
  • Ability to articulate the right findings using the data.
  • Advanced knowledge in the following computer programs: Word, Excel, and PowerPoint.
  • Excellent Communication skills & flexibility to work in different environments.
  • Good reporting and presentation skills with a keen eye for detail
  • Excellent written and oral communication skills, with the confidence to interact at all levels of the organization
  • Personal drive with a sense of urgency and an ability to demonstrate a strong commitment to managing initiatives to a successful conclusion
  • Experience or high level of comfort in logistics operations.
  • Demonstrated ability to work in a fast-paced and competitive environment.
We Offer
  • A unique experience in an entrepreneurial, yet structured environment.
  • The opportunity to become part of a highly professional and dynamic team working around the world
  • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures
Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

  

Comments (0)


Post a Comment
Name: *
Email: *
Comment: *