Customer Services Representative at Fez Integrated Services Limited

Posted on Thu 18th Jul, 2019 - hotnigerianjobs.com --- (0 comments)

Fez Integrated Services Limited - Our client, a top notch company in Lagos, is currently recruiting suitably qualified candidate to fill the position below:

Job Title: Customer Services Representative

Location: Lagos

Responsibilities

Maintaining a positive, empathetic and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.

Requirements

Excellent communication skills.
Good telephone etiquette.
Contact center experience (preferably).
Personal organization and self-discipline.
Attention to details.
Problem-solving.
Time Management.
Decision-Making Skills
Reporting Skills.
Managing process.
Interpersonal skills.
Must have a mature working attitude.
Be friendly and Presentable.
Must have 2 - 4 years of experiences in the field.

Application Closing Date
25th July, 2019.

How to Apply
Interested and qualified candidates should forward their CV to: recruitment@fezltd.com using the "Job title" as the subject of the email.

Sorry, this listing is no longer open.

Share this job:

Independent National Electoral Commission (INEC) Massive Ad-hoc Staff Recruitment for 2026 F.C.T Area Council Elections

Ahmadu Bello University (ABU) Non-academic Job Recruitment (14 Positions)

University of Abuja (Now Yakubu Gowon University, Abuja) Academic and Non-academic Job Recruitment (114 Positions)

University of Maiduguri Teaching Hospital (UMTH) Job Recruitment (34 Positions)

Erisco Foods Limited Job Recruitment (9 Positions)

Peoples Democratic Party (PDP) Massive Job Recruitment (29 Positions)

David Umahi Federal University of Health Sciences (DUFUHS) Massive Academic and Non-academic Job Recruitment (129 Positions)

Nigerian Content Development and Monitoring Board (NCDMB) Oil and Gas Field Readiness Training Program (10,000 Openings)

Southwestern University Nigeria Massive Academic and Non-Academic Job Recruitment (88 Positions)

University of Ibadan (UI) Massive Academic and Non-academic Job Recruitment (372 Positions)

Federal University Oye-Ekiti (FUOYE) Massive Graduate and Exp. Academic and Non-Academic Job Recruitment (384 Positions)

Dangote Cement Management Trainee Programme 2025

Access Bank Plc Entry Level Training Program 2025

Nigerian Navy Basic Training School (NNBTS) Batch 38 Job Recruitment (45 Positions)

Shell Petroleum Development Company (SPDC) Job Recruitment

Comments (0)

Post a Comment

Name: *
Email: *
Comment: *