Merchant Engagement Officer at Konga Nigeria

Konga Nigeria - We are Nigeria’s largest online mall and have been in operation for over 6 years. Some of our major feats are winning Great Place to work awards two years in a row, winning an award for The Place Most Millennials would like to work and according to Forbes in 2015, 2nd Most Innovative Company in Africa. Our culture and values in a nutshell speak to placing our customers as priority, working hard, being passionate about what we do (and having fun in the process!) and teamwork. Our Company is full of ordinary people with extraordinary minds who desire to do extraordinary things!

We are recruiting to fill the position below:

Job Title: Merchant Engagement Officer

Location: Nigeria

Job Profile

• The Merchant Engagement Officer is responsible for expanding the customer base and merchant network by identifying, developing and implementing effective business development and sales strategies to generate leads.

Responsibilities

• Actively engage merchants on a weekly basis via phone/store visit
• Proactively provide merchants with trading tips to be successful on the platform
• Request deal (competitively priced)products from merchants on a weekly basis
• Aggregate weekly products for marketing consumption
• Relay feedback from merchants to help improve selling experience
• On-board strategic merchants
• Identify & fill up assortment gaps in all categories
• Come up with initiatives to drive overall success of marketplace sales
• Work with marketing to ensure representation on all marketing assets
• Assist merchants with managing online sales and also get feedback on any issues raised
• Follow through with merchant escalation.

Qualification/Essential Skills/Requirements

• Good product knowledge
• Problem analysis and problem-solving
• Adequate knowledge of the supply chain and procurement function
• Data collection and ordering
• Knowledge of MS suite and other relevant computer applications
• Excellent product knowledge
• HND/BSc in any field with 3 years experience in the same or related role
• Efficient in the use of MS Office Suite
• Proficiency in Excel
• Excellent communication skills (Verbal and Written)
• Good presentation skills
• Attention to detail
• Effective planning & leadership skills
• Problem analysis and problem-solving.

Application Closing Date
6th August, 2019.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] with the subject matter captured as “Merchant Engagement Officer”.