Front Office Supervisor at Legend Hospitality Managers Limited

Legend Hospitality Managers Limited - Our client, a 4-star hotel in Egbeda-Ipaja metropolis of Lagos State with 78 tastefully-furnished bedrooms, all necessary facilities for accommodation services, banquet/event services, indoor/outdoor catering services and leisure services, is recruiting qualified candidates to fill the position below:

Job Title: Front Office Supervisor

Location: Lagos

Job Description

• Manage daily front office operations and the first impressions of our guests.

Responsibilities

• Supervise the efficient operations of reception including check in/out procedures
• Handles guest requests and enquiries to ensure a positive outcome is achieved
• Keep management fully aware of any relevant feedback from guests
• Understand thoroughly all hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
• Monitor the appearance standards and performance of the Front Office team with an emphasis on training and teamwork
• Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
• Demonstrate positive leadership characteristics which inspires team members to exceed standards

Requirements

• Minimum of 3 years experience in a similar role
• Fluency in English; good communication skills
• Understanding of hotel management best practices and relevant laws and guidelines
• Commitment to delivering a high level of customer service
• Demonstrable aptitude in decision-making and problem-solving
• Reliable with an ability to multi-task and work well under pressure
• Applicants should reside around Egbeda and Ipaja.

Application Closing Date
15th August, 2019.

How to Apply
Interested and qualified candidates should send their CV only to: legendhotelegbeda@gmail.com using the Position as the subject of the email.

Note: Only shortlisted candidates will be contacted.