Front Desk Officer/Telemarker at Romanspage Global

Romanspage Global is one of Africa’s leading human resources firm with keen interest in partnering with organisations to rebuild their HR structure and give every employee a focus and direction. We provide a comprehensive range of human resource services across different sectors to organisations who seek expertise solutions to their need.

We are recruiting to fill the position below:

Job Title: Front Desk Officer/Telemarker

Location: Lekki, Lagos
Job type: Full-time

Job Descriptions

• We are currently recruiting for the post of a Front Desk/Telemarketer to help build customers base of the organisation while attending to visitors.

Job Responsibilities

• Greet guests and provide them with superb customer service.
• Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
• Answer all client questions and incoming calls.
• Redirect phone calls to the appropriate department and take down messages.
• Explain products or services and prices, and answer questions from customers.
• Record names, addresses, interest, and reactions of prospects contacted.
• Answer telephone calls from potential customers who have been solicited through advertisements.
• Schedule appointments for sales representatives to meet with prospective customers or for customers to attend sales presentations.
• Compile database of existing clients and connect with them for improved sales
• Build prospective business leads through cold calls and connect potential client to appropriate department

Qualifications and Experience

• B.Sc/HND in Marketing or other related field
• 2-3years working experience
• Experience as outbound sales person will be an added advantage

Additional Information:

• Proven experience as telemarketer or similar sales/customer service role
• Proven track record of successfully meeting sales quotas preferably over the phone
• Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online