Romanspage Global is one of Africa’s leading human resources firm with keen interest in partnering with organisations to rebuild their HR structure and give every employee a focus and direction. We provide a comprehensive range of human resource services across different sectors to organisations who seek expertise solutions to their need.
We are recruiting to fill the position below:
Job Title: Front Desk Officer/Telemarker
Job type: Full-time
- We are currently recruiting for the post of a Front Desk/Telemarketer to help build customers base of the organisation while attending to visitors.
Qualifications and Experience
- Greet guests and provide them with superb customer service.
- Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
- Answer all client questions and incoming calls.
- Redirect phone calls to the appropriate department and take down messages.
- Explain products or services and prices, and answer questions from customers.
- Record names, addresses, interest, and reactions of prospects contacted.
- Answer telephone calls from potential customers who have been solicited through advertisements.
- Schedule appointments for sales representatives to meet with prospective customers or for customers to attend sales presentations.
- Compile database of existing clients and connect with them for improved sales
- Build prospective business leads through cold calls and connect potential client to appropriate department
- B.Sc/HND in Marketing or other related field
- 2-3years working experience
- Experience as outbound sales person will be an added advantage
Application Closing Date
- Proven experience as telemarketer or similar sales/customer service role
- Proven track record of successfully meeting sales quotas preferably over the phone
- Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
How to Apply
Interested and qualified candidates should:
Click here to apply online