Recovery Officer at Pecantrust Microfinance Bank Limited

PecanTrust Microfinance Bank Limited is a Central Bank of Nigeria Licensed, for-profit making institution dedicated to supporting early stage, small and medium-sized enterprises ‘SME’, the informal working class and low income families through providing access to finance, entrepreneurship training, a network of mentors and facilitating business partnerships.

We are recruiting to fill the position below:

Job Title: Recovery Officer

Location: Lagos

Job Description

• Ensure collection of outstanding payments from customers.
• Recovering bad debts from delinquent debtors.
• Resolving disputes with customers, ensuring that concerns are actioned correctly.
• Clarify potential consequences of not paying (i.e. legal collection process, e.t.c.)
• Manage customers who are resistant by remaining polite, tactful, firm and honest.
• Complete any administrative task as required for the efficient running of the team's activities.
• Always deliver a consistent and professional level of service.
• Devising customized recovery strategy on a casebycase basis
• Reducing the nonperforming loans owed to the Bank.
• Following up with clients on previous payment arrangements.
• Locating and establishing contact with debtors.
• Taking ownership of debt collection cases.

Requirements

• B.Sc in Banking or any related field
• Experience in debt collection for at least two years
• Verbal & Written Communication Skills
• Results driven
• Influencing & Negotiation skills
• Microsoft Office skill, especially Excel Skill
• Accuracy and attention to detail.
• Excellent reporting skills.
• Analytical and decisionmaking skills.

Application Closing Date
30th September, 2019.

How to Apply
Interested and qualified candidates should send their Applications to: hr@pecantrust.com using the "Job Title" as subject of the email.