Customer Service Agent at GUO Transport Company Limited

GUO Transport Company Limited is a division of G. U. Okeke & Sons Limited, a household name in the transportation industry and one of the largest provider of intercity and interstate transportation, serving more than 200 destinations across Nigeria and West Africa with a modern, environmentally friendly fleet.

We are recruiting to fill the position below:

Job Title: Customer Service Agent

Location: Lagos

Job Description

• Receiving inbound calls and ensuring first time resolution
• Making outbound calls to get feedback from passengers(at least 100 calls)
• Filing of passenger manifest for reference purposes
• Handling customers' issues via calls, social media,e-mails, etc.

Requirements

• Applicant should not be more than 30 years of age
• Reside around Orile, Oshodi, Costain, Surulere, Ikeja and its environs
• Must be able to communicate fluently in the English Language. (knowledge of a Nigerian language will be an added advantage).

Educational Qualification/Relevant Experience:

• A Bachelor's degree/ HND in any related discipline
• 0-2 years work experience.

Job Competencies
Candidate should be:

• Outspoken
• Confident
• Self motivated
• Goal oriented
• Able to work with a team.

Application Closing Date
26th August, 2019.

How to Apply
Interested and qualified candidates should send their Applications to: hr.cv@guotransport.com.ng using the "Job Title" as subject of the email.