Hotel Manager at Willers Solutions Limited

Posted on Mon 26th Aug, 2019 - hotnigerianjobs.com --- (0 comments)

Willers Solutions Limited - Our client, a reputable firm is looking for suitable candidates to fill the position of:

Job Title: Hotel Manager

Location: Lagos

Job Description

The manager would be responsible for all aspects of operations at the hotel, to day-to-day staff management and guests.
He / She should be an ambassador for the brand and hotel.
Provide leadership and strategic planning to all departments in support of the service culture, maximized operations and guest satisfaction.
Work Very closely with the Managing director and other stake holders.
Responsible for managing the Hotels management team (HOD's) and overall hotel targets to deliver an excellent Guest experience.
Would also be required to manage between profitability and guest satisfaction measures.
Oversee the operations functions of the hotel, as per the Organizational chart.
Hold regular briefings and meetings with all heads of departments.
Ensure full compliance to Hotel operating controls, SOP’s, policies, procedures and service standards.
Lead all key property issues including capital projects, customer service and refurbishment.
Handling complaints, and oversee the service recovery procedures.
Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget.
Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.
Ensure all decisions are made in the best interest of the hotels and management.
Deliver hotel budget goals and set other short- and long-term strategic goals for the property.
Developing improvement actions, carry out costs savings.
A strong understanding of P&L statements and the ability to react with impact strategies
Closely monitor the hotels business reports on a daily basis and take decisions accordingly.
Ensure that monthly financial outlooks for Rooms, Food & Beverage, Admin & General, on target and accurate.

Qualifications

Min of B.Sc Degree or its equivalent in Hospitality Management, Business Management or any related discipline.
Min of 10 years’ experience as an Hotel Manager in a reputable Hotel.

Application Closing Date
30th August, 2019.

How to Apply
Interested and qualified candidates should send their CV “MS Word Format” to: dorathy.chienyinem@willerssolutions.com using "Hotel Manager" as the subject of the email.

Note: Qualified Expatriate could as well apply.

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