Relationship Manager (RM) at Kimberly Ryan Limited

Posted on Fri 13th Sep, 2019 - hotnigerianjobs.com --- (0 comments)

Kimberly Ryan Limited - Our client from an Insurance Broker firm is currently recruiting qualified candidate to fill the vacant position below:

Job Title: Relationship Manager (RM)

Location: Lagos

Job Descriptions

We are looking for a Relationship Manager to build and preserve trusting relationships with our customers. We’ll rely on you to find ways to outperform our competition and maintain our company’s positive image.
To succeed in this role, you should be an excellent communicator, able to work with sales and marketing teams and build rapport with customers.
We also expect you to be a strategic thinker with an analytical mind and strong problem-solving skills.
Ultimately, you’ll maintain strong relationships with our company’s clients to boost our brand and profits in the long-run.

Responsibilities

Understand customer needs and develop plans to address them
Identify key staff in client companies to cultivate profitable relationships
Resolve customer complaints quickly and effectively
Forward upselling and cross-selling opportunities to the sales team
Promote high-quality sales, supply and customer service processes
Aim to preserve customers and renew contracts
Approach potential customers to establish relationships
Gain solid knowledge of competitors

Requirements

Proven experience as a Relationship Manager(RM) from any of the Commercial Banks
Minimum of 5 years’ experience
Knowledge of customer relationship management (CRM) practices
Experience in sales or customer service is preferred
Problem-solving attitude
Excellent communication skills
Aptitude for fostering positive relationships
Teamwork and leadership skills
Customer-oriented mindset

Application Closing Date
15th September, 2019.

How to Apply
Interested and qualified candidates should send their Resume to: okosunokwuchukwuogo@gmail.com and copy ogo.okosun@kimberly-ryan.net with subject of the email as "CRM-LAGOS"

Note: Only applicants who reside in Lagos should apply for the job and should be readily available for interview.

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