Weekend Customer Service Representatives (Youth Corps Member) at Tekra Global Concepts Limited

Tekra Global Concepts Limited is an indigenous company in Nigeria. We aim at setting the standard of excellence in car rental services, with the sole purpose of providing our clients comfortable and safe transport services on corporate and individual request.

At Tekra Global Concepts limited we bring together people of high-calibre talent. We work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors.

We are recruiting to fill the position below:

Job Title: Weekend Customer Service Representative (Youth Corps Member)

Location: Abuja
Working Days: Friday, Saturday, Sunday and Monday

Responsibilities

• Maintaining a positive, empathetic and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our services inside and out so that you can answer questions
• Keeping records of customer interactions, transactions, comments and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Ensure customer satisfaction and provide professional customer support.

Requirements

• Fluent in written and spoken English
• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support.

Application Closing Date
25th October, 2019.

How to Apply
Interested and qualified candidates should send their CV to: amos@tekraglobalconcepts.com using the Job Title as the subject of the mail.