Agent Managers at 3Line Card Management

3Line commenced business in 2007 with the primary aim of using technology to make financial services easily available to the financially excluded. We believe this is a basic human right, and 3Line is our platform for achieving this purpose. We focus on four key areas: Electronic Banking, Issuer Processing, Agency Banking and Identity Management, all driven by our Card Scheme.

We are recruiting to fill the position below:

Job Title: Agent Manager

Locations: Abuja, Kano, Kaduna

Job Description

• Ensure the States achieves profitable sales growth across all Freedom Network division
• Manage, motivate and measure the performance of the Agent and Aggregators to ensure revenue targets are met
• Ensure timely submission, and monitor quality of Agent performance in an ongoing basis
• Communicate with Aggregators and schedule site visits to Agents with issues on a daily basis
• Carry out monthly KPI review for each Aggregator and Agent
• Review and analyze Agent and Aggregator’s activities
• Monitor and review new Agents revenue and transaction rates
• Conduct Agent forum/training for all Agents in the Region.
• Utilize proactive sales management techniques, incentives and other motivational initiatives in conjunction with Freedom Network’s objectives
• Ensure that Agents within the region have a ‘current’ service level agreement in place with Freedom Network
• Develop and monitor sales systems and procedures and make recommendations for continuous improvement
• Ensure that Agents within the region are fully branded and location is very visible
• Ensure that all POS with Agents within the region are fully utilized
• Co-ordinate Agency documentation in line with laid down procedures
• Ensure a seamless Agent on-boarding process , training and development for all Agents
• Gather market intelligence and communicate to HQ for Business Decision Making.

Experience Requirements and Skills

• Must be conversant with the rural/urban area and able to speak the native languages.
• Proven business analysis skills with the ability to proactively meet objectives
• Ability to understand and apply market intelligence to sales strategy
• Exceptional negotiation skills and communication skills
• Ability to make presentations using Microsoft power point, excel, & word
• Effective communication both (oral and written) and interpersonal skills
• Patience and resilience
• Analytical, problem-solving and decision-making skills
• Prospecting & persuasive skills
• Client & territory relationship management ability
• Ability to work independently and also as a team.

Application Closing Date
11th October, 2019.

How to Apply
Interested and qualified candidates should send their Applications and CV to: humanresources@3lineng.com using the "Job Title" as the subject of the email