Executive Shop Operator (Customer Care Executive) at Lorache Group

Posted on Mon 14th Oct, 2019 - hotnigerianjobs.com --- (0 comments)

Lorache Group - Our client, an IT and Telecommunications company have an opening for:

Job Title: Executive Shop Operator (Customer Care Executive)

Location: Lagos

Responsibilities

Create content and engaging ideas for online campaigns
Improve customer service experience, create engaged customers and facilitate organic growth.
Take ownership of customer’s issues and follow problems through to resolution.
Set a clear goal and deploy strategies focused towards that mission
Keep accurate records and document customer service actions and discussions
Analyse statistics and compile accurate reports
Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment
Keep ahead of industry’s developments and apply best practices to areas of improvement
Control resources and utilize assets to achieve qualitative and quantitative targets
Maintain an orderly workflow according to priorities.

Requirements

Proven working experience as a customer service manager
Flair for Digital communication
Excellent knowledge of Social Media
Proficiency in English
Working knowledge of customer service software, databases and tools
Awareness of industry’s latest technology trends and applications
Ability to think strategically and to lead
Strong client-facing and communication skills
Advanced troubleshooting and multi-tasking skills
Customer service orientation
BS degree in related field.
Candidate must be residents of Lagos Island

Application Closing Date
31st October, 2019.

How to Apply
Interested and qualified candidates should forward their Resume to: loracherecruitment@gmail.com using the position applied for as subject of the mail.

Sorry, this listing is no longer open.

Share this job:

Dangote Cement Plc HEMM Operators Training Programme

Nigeria Police Force (NPF) Massive Job Recruitment (29 Positions)

Federal University of Environment and Technology, Koroma / Sakpenwa Massive Graduate and Exp. Academic and Non-academic Job Recruitment (260 Positions)

Ahmadu Bello University (ABU) Non-academic Job Recruitment (14 Positions)

David Umahi Federal University of Health Sciences (DUFUHS) Massive Academic and Non-academic Job Recruitment (129 Positions)

Nigerian Content Development and Monitoring Board (NCDMB) Oil and Gas Field Readiness Training Program (10,000 Openings)

University of Ibadan (UI) Massive Academic and Non-academic Job Recruitment (372 Positions)

Federal University Oye-Ekiti (FUOYE) Massive Graduate and Exp. Academic and Non-Academic Job Recruitment (384 Positions)

Nigerian Air Force List of Successful Candidates for Direct Short Service Commission Course (DSSC) 34 / 2025 Zonal General Aptitude Test

Access Bank Plc Entry Level & Exp. Job Recruitment (5 Positions)

Dangote Cement Management Trainee Programme 2025

Nigerian Air Force (NAF) Basic Military Training Course 46 / 2025 (Airmen and Airwomen) - 38 Positions

Access Bank Plc Entry Level Training Program 2025

Nigerian Army Massive Recruitment for Trades / Non Tradesmen & Women Nationwide (90 Regular Recruits Intake)

Shell Petroleum Development Company (SPDC) Job Recruitment

Comments (0)

Post a Comment

Name: *
Email: *
Comment: *