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Solutions & Research Engineer at ipNX Nigeria Limited

Posted on Tue 15th Oct, 2019 - hotnigerianjobs.com --- (0 comments)


ipNX is an integrated info-communications company focused on providing every person, every home and every business in Nigeria with world-class information, communication and entertainment services.

We are recruiting to fill the vacant position below:

Job Title: Solutions & Research Engineer

Job ID: 70
Location: Lagos
Department: Retail Division
Function: Solutions & Research Engineer
Reporting to: Head, Engineering
Travel Frequency: N/A

Purpose of the Job
  • The Solutions & Research Engineer is responsible for ensuring efficient service delivery to the customers and ensure customer satisfaction for all new services and support related service.
  • He will have the responsibility of contributing towards the research, design and implementation of functionality that will propel ipNX products and market-leading solution to the next level.
  • Also, he is to provide technical support through collaborative partnership   to deliver high quality and reliable network performance.
Expected Key Results:
  • Corporate/FOS Incident Management
  • Ensure consistent Preventive Maintenance
  • Implement an FTTH Monitoring Application to Improve MTTR for Faults
  • Research and Report Management
  • Perform Monitoring, Backup and Recovery Procedures
  • Stakeholder Management
Educational Qualifications & Functional Skills
  • B.Eng in Computer Engineering, BEng Electrical Electronics or any IT related degree. (2.2/ Upper Credit Minimum)
  • CCNA (Cisco Certified Network Associate); CCNP (Cisco Certified Network Professional)
  • M.Sc involving Engineering, Sciences, Mathematics or similar fields
  • Industry Certifications in AWS, CISSP, CCDP, CCNP, and CCIE
  • Customer centric and stakeholders management
  • Good LAN/WAN network design and implementation skills
  • Ability to solve complex problems in the shortest available time using honed analytical skills
  • Good interpersonal skills with customers, vendors and members of team
  • Design and analytical troubleshooting of LAN, WAN network and Internet-data architecture with good knowledge of routing protocols (EIGRP, OSPF, RIP etc)
  • Good knowledge of installation and configuration of core network devices and its relevant integration to the network (LAN, MAN & WAN)
  • Ability to use network monitoring/optimization devices (software/hardware) to proffer solutions to network related problem and optimize network performance where necessary
  • Ability to confidently communicate with personnel at all levels of the organization
  • Extensive technical knowledge deploying and managing network and infrastructure environment
  • Well organized, articulate and has numerate skills
  • Knowledge of network hardware configuration and management, including routers, firewalls, switches etc.
  • Ability to quickly learn, understand, and work with new emerging technologies, methodologies and solutions in the cloud/IT technology space
  • Excellent analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and develop business cases
  • Have an entrepreneurial spirit
  • Pre-Sales & Post-Sales Management
  • Project management skills also desirable
Work Experience:
  • 3 years of experience with Fiber to the Home (FTTH) infrastructure, and experience in construction on new outside and inside plant (OSP/ISP) fiber infrastructure
  • Experience presenting technical concepts to a general audience
  • Basic experience with basic configurations of enterprise or carrier grade networking equipment such as routers, switches, firewalls, encoders, optics, and Dense Wavelength Division Multiplexing(DWDM)
  • Previous commercial engineering experience
  • Experience in technical consulting and customer handling
  • Proven experience in data analytics, statistical methods and models
  • Experience and knowledge related to different research methodologies and comfort in how these approaches would work
  • Experience working in a Service Provider environment and providing technical support to end customer solutions
  • Knowledge and understanding of the Nigerian and global Information Technology Industry especially Telecommunications
Other Requirements:
  • Customer Focus
  • Tech savvy
  • Action orientation
  • Drive results
  • Cultivate Innovation
  • Ability to optimize work processes
  • Resilience
  • Self-Development
  • Nimble Learning
  • Ensures Accountability
  • Develops Talent
  • Drives Engagement
  • Drives Vision & Purpose
  • Excellent Decision Quality
Application Closing Date
31st October, 2019.

How to Apply
Interested and qualified candidates should:
Click here to apply online

  

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