Customer Service Representative at Creativity Unisex Salon

Posted on Mon 11th Nov, 2019 - hotnigerianjobs.com --- (0 comments)

Creativity Unisex Salon is into Beauty and Salon Service, General Contract, Manicure and Pedicure Service.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Lagos

Job Responsibilities

Serves customers by providing product and service information and resolving product and service problems.
Attracts potential customers by answering product and service questions and suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Prepares product or service reports by collecting and analyzing customer information.
Contributes to team effort by accomplishing related results as needed.

Application Closing Date
30th November, 2019.

Method of Application
Interested and qualified candidates should send their CV to: creativityunisexsaloon@gmail.com using the Job Title as the subject of the mail.

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