Sub Category

Trainee / Graduate Jobs

Administrative Jobs in Nigeria

Advertising Jobs Nigeria

Accounting Jobs in Nigeria

Auditing Jobs Nigeria

Arts Jobs in Nigeria

Android / IOS Developer Jobs

Agriculture Jobs in Nigeria

Architecture Jobs in Nigeria

Aviation Jobs in Nigeria

Automobile Jobs in Nigeria

Banking Jobs in Nigeria

Computer & InfoTech Jobs

Computer / IT Support Jobs

Customer Service Jobs

Civil Engineering Jobs

Cook / Chef Jobs

Database Jobs in Nigeria

Driving / Dispatch Rider Jobs

Education Jobs for Nigerians

Real Estate Jobs

Electrical/Electronics Jobs

Engineering Jobs in Nigeria

Facility Mgt Jobs in Nigeria

Finance Jobs in Nigeria

Front Desk Jobs in Nigeria

Geology Jobs

Government Jobs in Nigeria-

Graphics Design Jobs

Hospitality Jobs in Nigeria

Hotel Jobs in Nigeria

HR Jobs in Nigeria

Industrial Attachment (Internship)

Insurance Jobs in Nigeria

Journalism / Content Writing Jobs

Law Enforcement / Security Jobs

Lecturing Jobs in Nigeria

Law / Legal Jobs in Nigeria

Linux & Unix Jobs Nigeria

Marketing & Sales Jobs

Maritime & Shipping Jobs

Medical & Healthcare Jobs

Military Jobs in Nigeria

Computer Networking Jobs

NGO Jobs in Nigeria

Oil & Gas Jobs in Nigeria

Oracle Jobs in Nigeria

Personal Assistant Jobs

PHP & MySQL Jobs in Nigeria

Physician / Medical Officer Jobs

Public Relation Jobs

Programming / Software Jobs

Pri/Sec Sch Teaching Jobs

Real Estate Jobs in Nigeria

Remote / Work-at-home Jobs

Research Jobs in Nigeria

Safety & Health Jobs

Secretarial Jobs in Nigeria

Security Jobs in Nigeria

Sales Jobs

Shipping & Maritime Jobs

Student Jobs in Nigeria

Software Developer Jobs

System Admin Jobs in Nigeria

Teaching Jobs in Nigeria

Telecommunication Jobs

Semi-skilled / Factory Work

Volunteer Jobs Nigeria

Web Developer Jobs Nigeria

Web Designer / Frontend / UI Jobs


Job Filter

Get Latest Nigerian Jobs Alert!
Enter your email below.










  
          Popular Jobs
Latest Customer Service / Front Desk Job Recruitment in Nigeria - HNJobs (Weekly Recap)

HNJobs (Recap): Remote / Work-At-Home Job Opportunities

HNJobs (Recap): International Agency / NGO / Multinational Job Opportunities - HNJ Exclusive

Latest Graduate & Management Trainee Job Recruitment in Nigeria - HNJobs (Weekly Recap)

ipNX Nigeria Limited Job Recruitment (20 Positions)

Nigerian Red Cross Society (NRCS) Job Recruitment (18 Positions)

Latest Oil & Gas Job Opportunities in Nigeria - HNJ Exclusive

Committed To Good (CTG) Job Recruitment (4 Positions)

HNJobs (Recap): Federal / State Government Job Opportunities - HNJ Exclusive

DP World Job Recruitment (4 Positions)

Latest Entry-level & Internship Job Recruitment in Nigeria - HNJobs (Weekly Recap)

Head of Account at Maybrands Nigeria Limited

Reliable Steel & Plastic Industry Limited Graduate Trainee & Exp. Job Recruitment (5 Positions)

Owlman PRS Job Recruitment (5 Positions)

Sundry Foods Limited Trainee & Exp. Job Recruitment (4 Positions)

LifeBank Job Recruitment (10 Positions)

The Advancement Place Job Recruitment (4 Positions)

Lopterra Services Limited Trainee & Exp. Job Recruitment (9 Positions)

Lifemate Nigeria Limited Job Recruitment (3 Positions)

Bukka Hut Restaurant Job Recruitment (8 Positions)

Watu Credit Limited Job Recruitment (4 Positions)

Westfield Consulting Limited Job Recruitment (3 Positions)

Bethel Mind Recruits Job Recruitment (3 Positions)

TGI Distri Limited (a TGI Group Company) Job Recruitment (3 Positions)

International Medical Corps (IMC) Job Recruitment (3 Positions)

BethelMindRecruits Job Recruitment (3 Positions)

Pharma Ethics Limited Job Recruitment (3 Positions)

Save the Children Nigeria Job Recruitment (6 Positions)

mDoc Healthcare Job Recruitment (8 Positions)

Search for Common Ground (SFCG) Job Recruitment (4 Positions)

Coca-Cola Hellenic Bottling Company (HBC) International Leadership Trainee Program 2024

Elizade University Job Recruitment (20 Positions)

SPIE Oil & Gas Services Job Recruitment (8 Positions)

Hilton Worldwide Job Recruitment (3 Positions)

Paras Energy Job Recruitment (8 Positions)

Plan International Job Recruitment (13 Positions)

Association for Reproductive and Family Health (ARFH) Job Recruitment (3 Positions)

OnePyramid Consulting Limited Job Recruitment (3 Position)

Ohan Corporate Services Job Recruitment (4 Positions)

New Private Medical Diagnostic Centre Job Recruitment (5 Positions)

Zojatech Limited Graduate & Exp. Job Recruitment (6 Positions)

Beacongate Limited Job Recruitment (7 Positions)

Jibs-Ray Nigeria Limited Job Recruitment (3 Positions)

Khenpro Global Services Job Recruitment (9 Positions)

Amaiden Energy Nigeria Limited Job Recruitment (4 Positions)

Nestoil Limited Job Recruitment (7 Positions)

Yardoak Project Graduate & Exp. Job Recruitment (4 Positions)

HR-Light Consult Job Recruitment (4 Positions)

Fadac Resources and Services Limited Job Recruitment (9 Positions)

Roducate Limited Job Recruitment (3 Positions)


Manager, Business Intelligence (Voice) - Marketing at MTN Nigeria

Posted on Thu 14th Nov, 2019 - hotnigerianjobs.com --- (0 comments)


MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

We are recruiting to fill the vacant position below:

Job Title: Manager, Business Intelligence (Voice)

Location:
Lagos
Division: Marketing
Employment status: Permanent

Job Description
  • To produce analysis in support of MTNN business intelligence strategy, including requirements generation for new data/information needs of the various operating divisions
  • To support business users in the production of information systems; delivering reports, certifying data, and participating in implementation of new reporting and analysis, data feeds and  translations
  • Support the Shareholder return strategy by developing and implementing Marketing Processes that are aligned to achieving all elements on the business score card. (I.e. Grow Market Share,  Grow ICT & Data Revenue, Increase EBITDA margins, Assure Revenue, CAPEX Returns Management and Net Subscriber Additions).
  • Participate in the review of Business Processes (headcount, process optimisation, etc.), to drive efficiency gains to ensure at least 5% reduction in Divisional budget year-on-year.
  • Review the budget process and ensure that quality drivers/assumptions for business plans and the business rules are correctly applied to the process and the forecasting scenarios.
  • Use market analysis, customer satisfaction and internal service costing data to develop and manage value based pricing strategies across the full range of MTNN products and services.
  • Ensure the integrity of enterprise financial information by applying correct business rules and ensuring they are adhered to.
  • Serve the Division’s internal customers and provide solutions to improve the customer experience.
  • Strategic Partnerships with MTNN leadership team to drive awareness on expected behaviours and impact on non-compliance on bottom line results and company image/reputation.
  • Drive planned strategy for the successful delivery of MTN Group and MTNN transformation initiatives focusing on Customer centricity, including Perfect 10 Project.
  • Drive an increase in MTNN’s Net Promoter Score.
  • Promote a sustainable organizational culture that enhances employee productivity and oversee the management of the year on year performance of all dimensions of the Group Culture Audit.
  • Network and build solid relationships with internal units and relevant third parties (e.g. strategic investors, technical and finance partners, business consultants etc.) and develop a c  lose working relationship with relevant information sources to provide an integrated service.
  • Develop relationships and source reliable contacts for gathering information across other competitor companies and build and maintain knowledge base of competitor activities and a   Competitor Intelligence Unit.
  • Provide business intelligence services for CEO; Marketing & Sales users by utilizing various tools and drawing on proven proficiency/ experience (including all aspects of the architecture   of cube/report design, creation, storage and access).
  • Generate information and provide analysis that support customer management, planning and activities to meet MTN strategic requirements.
  • Liaise with Marketing, Sales and relevant departments and review information available to ensure adequacy to enhance business decisions.
  • Guide management in evaluating the effectiveness of marketing and sales campaigns by interpreting related data and information.
  • Estimate projects for business analysis given the data and systems available and reporting needs of end users.
  • Review business needs and translate into functional requirements and manage the entire lifecycle for IT deliverables.
  • Interact with technical resources to understand and make best use of the corporate analytical systems, data warehouse and translation tools.
  • Develop and maintain project plans and coordinate cross-functional activities for tasked projects. Duties include maintaining schedules to ensure timely completion of projects while meeting  deadlines and budgetary constraints.
  • Communicate with business managers regarding the status of specific projects.
  • Oversee the development and implementation of models on attrition and churn in support of Data Mining function.
  • Carry out model development, model validation and implementation in a Big Data context
  • Develop geographical/regional information/analysis and provide ongoing and ad-hoc reports on essential “health indicators” of the business.
  • Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
  • Coach and train the team to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and regularly review their training needs.
  • Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
  • Identify training requirements of team members, develop program to address knowledge gaps and to enrich knowledge repository within the department.
Job Condition:
  • Normal MTNN working conditions
  • May be required to work extended hours
Experience & Training
Experience:
  • 6 - 13 years’ experience which includes:
  • Minimum of 3 years’ experience in an area of specialisation; with experience in supervising/managing others
  • Experience working in a medium to large organization
  • Minimum of 2-3 years in Information Systems and/or analytical business systems
  • Relevant experience as a project manager and business process analyst
  • Proven experience with SAS, Business Objects, product selection/ proof of concept; data warehousing
  • Product and marketing management experience very desirable.
  • Strong knowledge of Business Intelligence products, best practices, and implementation approaches required.
Minimum Qualification
  • BA, BSc, HND or Other
Application Closing Date
22nd November, 2019

How to Apply

Interested and qualified candidates should:
Click here to apply online

  

Comments (0)


Post a Comment
Name: *
Email: *
Comment: *