Graduate Customer Support Officer at Edojobs

EdoJobs2.0, a Skills Development Programme initiated by The Edo State Government, was re-launched on the 8th of March, 2018 to transform the wellbeing of the society and its economy through various means. Since its inception, EdoJobs has created jobs and entrepreneurship opportunities for over 35,000 individuals in various roles including agriculture, traffic management, accounting, administration, ICT, estate management, sales and many others.

We are recruiting to fill the position below:

Job Title: Customer Support Officer

Location: Edo
Job Sector: Health Care
Employment Type: Full Time

Job Description

• Maintaining a positive, empathetic and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Keeping records of customer interactions, transactions, comments and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.

Requirements

• B.Sc./HND in Marketing, Administration, Social Sciences or related field
• 1 years experience working as a customer support officer
• Ability to stay calm when customers are stressed or upset
• Comfortable using computers.

Application Closing Date
6th December, 2019.

How to Apply
Interested and qualified candidates should:
Click here to apply online