Sub Category

Trainee / Graduate Jobs

Administrative Jobs in Nigeria

Advertising Jobs Nigeria

Accounting Jobs in Nigeria

Auditing Jobs Nigeria

Arts Jobs in Nigeria

Android / IOS Developer Jobs

Agriculture Jobs in Nigeria

Architecture Jobs in Nigeria

Aviation Jobs in Nigeria

Automobile Jobs in Nigeria

Banking Jobs in Nigeria

Computer & InfoTech Jobs

Computer / IT Support Jobs

Customer Service Jobs

Civil Engineering Jobs

Cook / Chef Jobs

Database Jobs in Nigeria

Driving / Dispatch Rider Jobs

Education Jobs for Nigerians

Real Estate Jobs

Electrical/Electronics Jobs

Engineering Jobs in Nigeria

Facility Mgt Jobs in Nigeria

Finance Jobs in Nigeria

Front Desk Jobs in Nigeria

Geology Jobs

Government Jobs in Nigeria-

Graphics Design Jobs

Hospitality Jobs in Nigeria

Hotel Jobs in Nigeria

HR Jobs in Nigeria

Industrial Attachment (Internship)

Insurance Jobs in Nigeria

Journalism / Content Writing Jobs

Law Enforcement / Security Jobs

Lecturing Jobs in Nigeria

Law / Legal Jobs in Nigeria

Linux & Unix Jobs Nigeria

Marketing & Sales Jobs

Maritime & Shipping Jobs

Medical & Healthcare Jobs

Military Jobs in Nigeria

Computer Networking Jobs

NGO Jobs in Nigeria

Oil & Gas Jobs in Nigeria

Oracle Jobs in Nigeria

Personal Assistant Jobs

PHP & MySQL Jobs in Nigeria

Physician / Medical Officer Jobs

Public Relation Jobs

Programming / Software Jobs

Pri/Sec Sch Teaching Jobs

Real Estate Jobs in Nigeria

Remote / Work-at-home Jobs

Research Jobs in Nigeria

Safety & Health Jobs

Secretarial Jobs in Nigeria

Security Jobs in Nigeria

Sales Jobs

Shipping & Maritime Jobs

Student Jobs in Nigeria

Software Developer Jobs

System Admin Jobs in Nigeria

Teaching Jobs in Nigeria

Telecommunication Jobs

Semi-skilled / Factory Work

Volunteer Jobs Nigeria

Web Developer Jobs Nigeria

Web Designer / Frontend / UI Jobs


Job Filter

Get Latest Nigerian Jobs Alert!
Enter your email below.










  
          Popular Jobs
Dexterity Group Job Recruitment (5 Positions)

Roducate Limited Job Recruitment (4 Positions)

The CVM Career Company Job Recruitment (4 Positions)

Helean Global Limited Job Recruitment (4 Positions)

Glovo Nigeria Job Recruitment (3 Positions)

The African Development Bank Group (AfDB) Job Recruitment (18 Positions)

NewGlobe Job Recruitment (17 Positions)

Talenture Group Trainee & Exp. Job Recruitment (4 Positions)

Bon Voyage Travel Nigeria Job Recruitment (3 Positions)

Quest Schools Job Recruitment (4 Positions)

Aspom Travel Agency Limited Entry Level & Exp. Job Recruitment (5 Positions)

Mactay Consulting Job Recruitment (5 Positions)

Polaris Digitech Limited Job Recruitment (4 Positions)

Pathfinder International Job Recruitment (10 Positions)

Lacare Staffing Solutions Job Recruitment (3 Positions)

Canonical Nigeria Graduate & Exp. Job Recruitment (28 Positions)

ReelFruit Job Recruitment (3 Positions)

Farm Radio International Job Recruitment (3 Positions)

Gidi Burger Job Recruitment (3 Positions)

Honour Flow Group of Companies (HFGC) Job Recruitment (6 Positions)

Brit Properties Nigeria Limited Job Recruitment (7 Positions)

Interswitch Group Job Recruitment (7 Positions)

AXA Mansard Insurance Plc Job Recruitment (5 Positions)

FactBase Consulting Limited Job Recruitment (3 Positions)

Extramileage Consults Limited Job Recruitment (15 Positions)

Eko Maintenance Limited Job Recruitment (7 Positions)

Gadol Finance Company Limited Job Recruitment (3 Positions)

Excel and Grace Consulting Job Recruitment (18 Positions)

Avatar New Energy Materials Company Limited Job Recruitment (9 Positions)

Ibis Hotel Job Recruitment (6 Positions)

Mastercard Foundation Job Recruitment

Stanbic IBTC Bank Job Recruitment (4 Positions)

Palladium Group Job Recruitment (3 Positions)

PricewaterhouseCoopers (PwC) Nigeria Job Recruitment (7 Positions)

Limehousebars Job Recruitment (3 Positions)

Bukka Hut Restaurant Job Recruitment (8 Positions)

Deloitte Nigeria Job Recruitment (4 Positions)

Tek Experts Job Recruitment (3 Positions)

Golden Oil Industries Limited Job Recruitment (3 Positions)

Indigenous Non-Profit and Non-Governmental Organization Job Recruitment (8 Positions)

Management Sciences for Health (MSH) Internship & Exp. Job Recruitment (3 Positions)

SPIE Oil & Gas Services Job Recruitment (7 Positions)

George Houston Resources (GHR) Consulting Services Limited Job Recruitment (16 Positions)

Olam Agri Job Recruitment (5 Positions)

Union Diagnostics and Clinical Services Plc (UDCS Plc) Job Recruitment (14 Positions)

Zurishaddai Recruitment Agency Job Recruitment (8 Positions)

Elvaridah Limited Job Recruitment (6 Positions)

United Nigeria Airlines Job Recruitment (6 Positions)

African Industries Group (AIG) Entry Level & Exp. Job Recruitment (9 Positions)

Atis Limited Job Recruitment (3 Positions)


Customer Service Representative at Obeezi.com

Posted on Wed 04th Dec, 2019 - hotnigerianjobs.com --- (0 comments)


Obeezi.com is a fast growing Nigerian one-stop online shopping mall that offers best prices in Nigeria and an exceptionally easy and convenient shopping experience. Obeezi Mall provide you with products you can trust ranging from Clothing, Shoes, Wrist watches, Sunglasses, Colognes, Fashion Accessories and much more with options of paying through Cash on Delivery or Debit Card at the fastest delivery service.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Lagos

Job Description
  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Collecting and analyzing customer information
  • Contribute to team effort by accomplishing related results as needed
  • Manage large amounts of incoming and outbound calls
  • Generate sales leads
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships of trust through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure  resolution
  • Keep records of customer interactions
  • Follow communication procedures, guidelines and policies
  • Resolve customer complaints via phone, email, mail or social media
  • Greet customers warmly and ascertain problem or reason for calling
  • Assist with placement of orders, refunds, or replacement
  • Take payment information and other pertinent information such as addresses and phone numbers
  • Inform customer of deals and promotions
  • Ensuring proper customer service is being delivered
  • Present daily, weekly and monthly reports.
Qualification
  • HND/B.Sc in Social Sciences or any related field
Work Experience:
  • 2 years of work experience in customer service operations.
Requirements:
  • Proven customer support experience
  • Strong phone contact handling skills and active listening
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and interpersonal skills
  • Ability to multi-task, prioritize and manage time effectively.
Application Closing Date
24th December, 2019.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using "Customer Service Representative" as the subject of the mail.

  

Comments (0)


Post a Comment
Name: *
Email: *
Comment: *