Front Office Manager at InterContinental Hotel Lagos

InterContinental Hotel Lagos is located on Victoria Island, in the centre of Lagos home to the majority of foreign embassies and multinational companies, making it the perfect residence for affluent business and diplomatic travellers. Built on an elevated terrain overlooking Lagos's port and the city below, the 19 storey hotel offers uninterrupted, spectacular views of Lagos Skyline. InterContinental Lagos comprises of 352 well-appointed, elegantly decorated rooms and suites as well as a Club InterContinental floor. Guests have access to an all-day dining restaurant, two specialty restaurants, room service and the pool bar for lighter meal choices and snacks. The lobby lounge and cocktail bar is the perfect setting for casual meetings over coffee or drinks. In addition, for the health conscious traveller there is a health club bar serving fresh juices. InterContinental Lagos also offers exclusive business and conference facilities including a state of the art ballroom with a foyer area, and several additional flexible meeting and breakout. Other amenities include a fully-equipped gym, outdoor pool, and retail space.

What is your passion? Whether you're into tennis, shopping or karaoke, at IHG we're interested in YOU!

We employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our progressive & committed opening team at the InterContinental Lagos.

We are currently recruiting our Front Office Manager

Job Title: Front Office Manager

Job Number: LAG000105
Location: Lagos

Responsibilities

• As the Front Office Manager you will manage the operations of the Front Office Department by ensuring that product quality standards are met and that optimum service is provided to all hotel guests according to the hotel's and InterContinental Hotels Group business objectives.
• Monitor Front Office, and particularly Guest Relations personnel, to ensure priority members known repeat guests and other VIPs receive special attention and recognition,
• Demonstrate service attributes in accordance with industry expectations and company standards
• Promotes the desired work culture around the five core values of the Winning ways-show we care, Aim higher, Celebrate the difference, Work better together of the InterContinental Hotels.

Requirements

• A degree or its equivalent
• Managerial experience in a high-end city operation with large rooms division
• Good business mind and commercial flair
• Good understanding of the local business and operation environments and markets
• Service minded and ability to involve and support operations
• Business savvy and good people skills

Application Closing Date
5th March, 2014

Method Of Application
Interested and qualified candidates should:
Click here to apply