Network Implementation & Support Engineer at ipNX Nigeria Limited

ipNX Nigeria Limited is one of Nigeria’s fastest growing Information and Communications Technology companies. In our business, we connect everything - people, information, and services.

We are specialized in network connectivity, and delivery of internet, telephony, television as well as cloud-based software application services to corporate and residential customers.

We are recruiting to fill the position below:

Job Title: Network Implementation & Support Engineer

Job ID: 48
Location: Port Harcourt, Rivers
Department: Business Division
Function: Implementation & Support
Reporting to: Team Lead, Operations & Maintenance (East)
Travel Frequency: Occasionally

Purpose of the Job

• To improve on the SLAs with customers by reducing the MTTR which also translates to improve service to customers.

Educational Qualifications & Functional Skills

• Minimum of 2.2 / Upper Credit Bachelor's Degree in Computer Engineering, Electrical Electronics or any IT related Degree
• Customer centric and stakeholders’ management
• Good LAN / WAN network design and implementation skills.
• Ability to solve complex problems in the shortest available time using honed analytical skills.
• Good interpersonal skills with customers, vendors and members of team.
• Ability to use network monitoring/optimization devices (software/hardware) to proffer solutions to network related problem and optimize network performance where necessary.
• Experience with Wireless Point-to-Point and Point-to-Multipoint technologies is desirable.

Work Experience:

• At least 2 years in the telecommunications industry.

Other Requirements:

• Customer Focus
• Tech-savvy
• Action orientation
• Drive results
• Cultivate Innovation
• Ability to optimize work processes
• Resilience
• Self Development
• Nimble Learning.

Expected Key Results:

• Corporate / FOS Incident Management
• Preventive Maintenance
• Re-sale Engineering
• Report Management
• Back Office Support
• Project Implementation Management
• Inventory Management.

Application Closing Date
31st March, 2020.